Ea access promotion

renewed my gold but still have not received code this is day 10 and still nothing

:)

 

Still missing my EA Access code from the Paypal Promotion.

Hi,

I'm still missing my promised promotion code from the EA Access / Paypal Promotion:

http://www.xbox.com/de-DE/promotions/ea-access-paypal/terms

I've buyed EA Access one month ago with Paypal for 1 month and still didn't receive an code for another month EA Access.

Please support.

 

Still missing my EA Access code from the Paypal Promotion.

Hi,

I'm still missing my promised promotion code from the EA Access / Paypal Promotion:

http://www.xbox.com/de-DE/promotions/ea-access-paypal/terms

I've buyed EA Access exactly one month ago with Paypal for 1 month and still didn't receive an code for another month EA Acess.

Please support.

Thanks,

Patrick

 

Hey there FluffyCalf65375!

Can you sign in over on account.microsoft.com and verify when you purchased Xbox Live? If the purchase date is still within 10 days, you'll want to keep an eye for your code still.

 

renewed on the 14th of this month

 

Thanks for clarifying FluffyCalf6535!

Looks like it hasn't been the full 10 days quite yet. Please make sure to keep your eye out for Xbox Live messages.

 

day 10 today and still no code

 

Thanks for dropping in again!

To check, did you purchase within the advertisement, or did you purchase elsewhere on your Xbox One?

 

purchased with a card but advertisement said renew gold get ea access for 1 month witch I did

 

Hey there FluffyCalf65375.

Unfortunately if you didn't purchase within the advertisement you would not be eligible for this offer. Apologies for any confusion! If you have any other Xbox support questions, let us know. We're happy to help out.

 

Yeah not surprised Xbox should change it then so we know instead of false advertising