ea access payment

i canceled the services of EA Access but they still charging me, the service is unavailable for me to use, but my card was charged 5,30U$, my balance is negative, and i ask vehemently to solve this and refund me as fast as possible, otherwise i will be charged
35U$ bank's fee, and i won't be no even a bit satisfied. Thank you

:)

 

Payment EA Access

Hello! Today I purchased a monthly subscription (249.00 RUB) On EA Access. Money from the card dreamed twice. In the account in past purchases, the payment is also reflected 2 times and the amount -249.00 is indicated in the row "Cost is refunded". But this
amount was not returned to the card. I would like to receive a monthly subscription to EA Access at no extra cost. Help please solve the problem.

 

Ea Access payment

Hi,

For better assistance on resolving EA Live issues, we would suggest that you contact EA support directly on this
link.

Let us know how it turns out.

 

Hi there,

please double check
http://account.microsoft.com/services to verify the subscription has indeed stopped,

- if it still shows as active then you should be able to cancel it immediately from there.

- if it has stopped then it's best to contact Xbox Support via Phone or Microsoft SUpport Chat at
http://support.xbox.com/contact-us
they are the only ones that can handle payment/billing issues like this.

Let us know the results