EA Acces error

Discus and support EA Acces error in XBoX Sales and Promo to solve the problem; Hi, I bought the pre-order of Fifa 17 two weeks ago and I don't received the gift code for one month of EA Acces still.... Discussion in 'XBoX Sales and Promo' started by Ruti Sidorenko, Sep 17, 2016.

  1. Ruti Sidorenko
    Ruti Sidorenko Guest

    EA Acces error


    Hi, I bought the pre-order of Fifa 17 two weeks ago and I don't received the gift code for one month of EA Acces still.

    :)
     
    Ruti Sidorenko, Sep 17, 2016
    #1
  2. Alliance United
    Alliance United Guest
    EA acces

    Hi,

    If the code is a 25x character code, lets try redeeming the code on Xbox.com here: https://redeem.microsoft.com/enter?ref=xboxcom&wa=wsignin1.0

    If you still run into an issue, can you check that you have no overdue balances on your account. You will need to pay them off first to redeem any content on your account. You may check here: https://account.microsoft.com/services?lang=en-us&refd=redeem.microsoft.com

    Please ensure that you have your Microsoft Account security proofs updated and current here: Sign in to your Microsoft account

    If you continue to run into issues with redeeming the code, please contact Xbox Support for them to take a look into the issue. You may chat with them anytime here: Contact Us | Xbox Support
     
    Alliance United, Sep 17, 2016
    #2
  3. Misses Quinzel
    Misses Quinzel Guest
    ea acces

    Hey there, thomy!

    I'm sorry to see any issues redeeming an EA Access token! Are you still running into this error? Let me know so that I can dig further into this with you. EA Acces error :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
    Insider Program Forums     for help with Insider Program troubleshooting.
     
    Misses Quinzel, Sep 17, 2016
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    EA Acces error

    Hey Ruti Sidorenko -

    Thanks for posting, we've passed your information along to the appropriate teams. When we have information we can share, we'll be sure to let you know but in the meantime, please do keep an eye on your Xbox Live messages.

    Thank you for your continued patience.
     
    Miss Bijoux, Sep 19, 2016
    #4
  5. Miss Bijoux Win User

    EA Acces error

    Hey Ruti Sidorenko -

    Thanks for posting, we've passed your information along to the appropriate teams. When we have information we can share, we'll be sure to let you know but in the meantime, please do keep an eye on your Xbox Live messages.

    Thank you for your continued patience.
  6. ForzaDrift Girl Win User

    Are EA Sports Games Worth Buying?

    You could better buy EA acces because most games are already in the ea acces vault
  7. xDevilxGirlx421 Win User

    EA Access

    Hi,

    because you cancelled your subscription you can't play EA games that you downloaded from EA acces in order to play those games you need to buy or renew the EA acces subscription
  8. CrazY1985 Win User

    Anthem not giving me my 10 hour trial......

    Ea acces is needed to play the game for 10 hours
  9. XBF Amber M Win User

    EA Acces

    Hi BastianVoß,

    Thanks for reaching out to us in the forums with this question. In regard to beginning a subscription for EA Access, as it would be on a revolving monthly basis, this would require the entry of a valid credit or debit card. The use of Microsoft account credit
    when setting up a subscription for EA Access may be limited based on region as well, or your amount of credit does not fully cover the cost of the subscription plus any applicable taxes. If you do not wish to add a credit or debit card, then you would need
    to purchase a pre-paid subscription and enter the code via your Microsoft account to enable the subscription.

    Get help with EA Access for Xbox One

    https://www.ea.com/ea-access << for further information about subscriptions in your region

    You may also
    contact Xbox Support     for any issues you have in this regard as we here on the forums sadly lack the necessary tools to directly assist with billing and subscription issues.

    I hope that this information helps out. Let us know if you have any further questions.
Thema:

EA Acces error

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