EA 1 month aces code automatically deleted

i pre ordered Fifa 16 and got a 1 month access code but it has automatically been deleted from my messages before I could redeem it without warning. Can anyone help with how to retrieve it?

:)

 

Message containing 1 month EA Access Code was automatically deleted

Hey there sport24!

I went ahead and sent you a private message. You can check your private messages by clicking on the link that eG x Thee Elf has provided above. Thanks in advance!

 

Message containing 1 month EA Access Code was automatically deleted

sport24,

Hang tight and wait for an Xbox Support member to read this. They should be able to verify your FIFA 16 pre-order and then send you a Private Message with the information you need.

 

Hang tight and an Xbox Support member should be able to verify your pre-order and send you a Private Message with the information you need.

 

Hey there Douggieb92!

I went ahead and sent you a private message. When you get a chance, click on the link that eG x Thee Elf has provided above to check your private messages. Thanks!