E3 Mixerpot content missing

While they should be all rolled out by now but Microsoft's Xbox Support teams are slowly reply to people on here. Many of us are Ambassadors and while can offer help and pointers cannot access your accounts with Microsoft. In a lot of cases it was just
a case of waiting a few days till the rewards got assigned to accounts.

You can check by looking at
https://account.microsoft.com/billing/orders it should show if the E3 content has been assigned to you, you will need to be signed in to see the results. If its not there, Xbox Support will reply to you soon with more details

Hey slackerboy23,



We have sent you an Xbox Live message with further information. Be sure to check your
Xbox Live Message Inbox
on Xbox.com while signed-in, or from your Xbox One console.



Thank you for posting!

I also received the notification on Mixer about the Outer Wilds 2 hours ago, and just got a notification about a Gears of War skin 5 minutes ago. I'm sure the rewards are rolling out! Wouldn't be surprised to see the Halo REQ Pack in a few hours.

First, congratz on being one of the lucky ones to get the pre-order for Outer Wilds. Not everyone who watched and qualified for the MixPot will get this! Those who watched Microsoft's E3 conference on Mixer are in with a "chance" of getting a pre-order for
the game for free. The reason the date is showing as it is, well....that is because the release date still has not been officially set in stone. Once it is, that date will change and update on the Store.

Did our MixPot state that you also received the Halo 5 Classic Helmets REQ Pack? At times the items are sent separate as well as automatically applied to the account. Do you have the game installed? If so I would check the REQ packs there to see if you show
access to that pack, chances are....it will be there. Also if you have Halo 5 installed be sure to check manage game and see if the pack appears there as well
https://support.xbox.com/en-US/games/purchasing/redeem-token-where-is-game-or-dlc
has those steps.

Hope this helps!

Thanks for the quick response. I do have Halo 5 installed and I have done all the steps listed in the article prior to making this post. The only thing that I can think of is that the item hasn't been sent to my account yet as you stated. I would also probably
make a post that states that the pre-order is chance based and that items can be added at different times just so it helps avoid confusion. I appreciate the clear, quick and helpful response you gave.

First, congratz on being one of the lucky ones to get the pre-order for Outer Wilds. Not everyone who watched and qualified for the MixPot will get this! Those who watched Microsoft's E3 conference on Mixer are in with a "chance" of getting a pre-order for
the game for free. The reason the date is showing as it is, well....that is because the release date still has not been officially set in stone. Once it is, that date will change and update on the Store.

Did our MixPot state that you also received the Halo 5 Classic Helmets REQ Pack? At times the items are sent separate as well as automatically applied to the account. Do you have the game installed? If so I would check the REQ packs there to see if you show
access to that pack, chances are....it will be there. Also if you have Halo 5 installed be sure to check manage game and see if the pack appears there as well
https://support.xbox.com/en-US/games/purchasing/redeem-token-where-is-game-or-dlc
has those steps.

Hope this helps!

So I have a weird issue too...I got the notifications for my classic helmet pack and my gears 4 skin, and I can see that they are installed, but the content itself is missing from the game. After quitting and restarting both titles multiple times, the content
still doesn't appear. I really want those helmets... 😢