E105: Xbox in need of repair

JackyJohnny2 · Oct 13, 2020

So, my Xbox is in need of repair. It unfortunately fell on the wooden floor from a desk and has stopped working since February. Left it alone till now and still nothing works so my question is, where do I get it repaired? Anyone got any answers?

:)

jseiler352

Hello (InsertName),

Thank you for using the Xbox Forums to post your question. It seems you are in need of information on getting your device repaired. To submit a repair request:

1)
Sign in to the
Device service and repair page with your Microsoft account credentials.

2)
Select the device that you want repaired.

3) Follow the onscreen steps to complete your service order request.

After Device service and repair receives your submission, they’ll send you a service order number and an order confirmation email that includes shipping or drop-off instructions.

Send in your device as soon as possible. If you don’t ship within 30 days of your request, your service order will be canceled and the shipping label will no longer be valid. In countries or regions that offer a drop-off exchange,
you must go to the drop-off center within 7 days from the date you created the order.

If after 24 hours you haven't received a confirmation email, check your email program's junk folder or spam filter. If you don't find the email in junk or spam, contact Xbox Support.

If you receive a message that your phone number or email address is invalid, go to Change the email address or phone number for your Microsoft account to update your account contact info.

I hope this information helps. If so, please mark as answered and/or upvote.

Thank You,

Sayann X

Hello

For resolving the E105 error:

Follow the troubleshooter on this page here to try and resolve the E105 error. If that doesn't help, you need to send in your console for a repair.

Christyna64

Here is a Xbox Support page on fixing Error E105. If the steps for this error don't work, then Xbox Support states your console will need to be repaired.

Xbox Support E105

https://beta.support.xbox.com/help/hardware-network/console/system-update-solution/startup-error

ChiefJoboo

Please see this page and click on your error, E105, and follow the instructions to fix it. If that does not fix your problem you will need a repair:

https://support.xbox.com/en-US/xbox-one/console/startup-error-solution

AAdhikari

My xbox keeps having error code E105, if i send it in for repair when will it get delivered because of corona virus.

E105: Xbox in need of repair