e10200000c0180070003

Hello there @KingstonMcCartney, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I understand your case regarding the error you receive; However, I would like you not to worry about it because we have multiple detailed troubleshooting steps for this matter on the official website to
help you take care of it. You will find below the official link to all the troubleshooting steps that can help sort this out for you. Please consider checking the link below, and I hope this helps you out.

The link: https://support.xbox.com/en-US/help/errors/error-code-e100



Kind Regards
Stay safe, and happy gaming!

im having the same problem now after an update at first it was telling me to clear my local saved games then it started freezing now im stuck on the troubleshoot page with a system error e10200000c0180070003

Hi there Carlos, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

I'm sorry to read that you're experiencing this issue with your Xbox One X console.

If you can see the troubleshooter screen on the console, please try resetting the console to its factory settings while keeping your games and apps. To do this, select "Reset this Xbox". When prompted, select the "Keep games and apps" option. This will reset the operating system and remove any potentially corrupt data that may be causing the issue, without deleting your apps or games.

Check if the problem persists. If it does, then it will be necessary for you to attempt an offline update of the console following the instructions in the following link:

https://support.xbox.com/help/hardware-network/console/offline-system-update

Once again check if the issue persists.

Please keep in mind that in this public forum, we are just fellow players like you, trying to help other players with our best intentions.

I hope this helps and if you have further questions please let me know.

Kind regards,
Gerardo.