E102 00000C11 80070003 - Unable to factory reset and OSU.

Now saying something went wrong, with an error code E102 00000C11 80070003

Hey there, here's a video to help with an Offline Update: [Mod Removed - Advertising]

Hi Abdull,

Thanks for coming to the forums. You can try an
offline update. If that don't resolve it. You will most likely need the console repaired. You can set one up at

device support.

Thanks,

Brad

"I tried the offline reset with a usb and nothing. it gives me the same mesg that something went wrong"

If you are using wired ethernet cable to connect to your network hardware you must disconnect it prior to attempting an offline system update (OSU).

OSU's cannot be used if your enrolled in the Insiders program.

E102 errors generally mean hardware failure and require setting up a repair if a factory reset or OSU doesn't resolve the issue.

"I've tried the USB factory reset, along with the Sync/Eject shortcut with the exact same results. The error that keeps coming up is (E102 10040C02 80004005). E102 is a failure to boot/ error when booting up, hence the previous troubleshooting."

If you are in a Insider preview, you cannot use USB factory reset, (OSU) unless you unenroll from the preview first.

E102 error generally means the hardware is failing and you will need to setup a repair if you can't get to the troublshooting screen when you boot up.