E-mail adress and xbox live account problem...!!! Please help

Hi Nathan,



The first thing you always ned to do is recovering your Information that was/is associated with your Xbox Live Profile.

Here're the steps posted what and how you can do it.

Like you said, that old e-mail adress that you used for that other Account is inactive.

I don't know if that e-mail adress is been cancelled or if you remember the log-in Information.

If the e-mail adress is not been cencelled yet, I suggest you contact the provider to recover your information.

If that e-mail adress was cancelled I'm pritty sure you can't recover that e-mail adress, but you're able to switch e-mail adressed between Xbox Live Profiles.

Please follow the steps that are been described in
this guide to switch e-mail adressed between Xbox Live Profiles.

Select the option: Can I switch my Gamertag to a different Microsoft Account?



If this didn't resolve your problem, feel free to post a reply.

Hey there,

In addition to what has been said already. To contact Xbox Support, please follow this link here:

support.xbox.com/.../contact-us

You can also edit your bank and billing information through your Microsoft Overview page here:

https://account.live.com

Hope this helps,

Regards,

Here's the link on how to switch your gamertag or move it to another email address. Note: moving your gamertag has a few requirements.

support.xbox.com/.../switch-gamertag-to-different-microsoft-account

Regarding with your credit card. Your account must be suspended and you need to contact support for assistance.

Thanks a lot for your replies Cajun and D3ath. But I'm facing another problem when switching the email id of the account.

Here's the situation:

*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***: The account with the gamertag I want.

*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***: The live account that I want to switch to.

*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** also had a gamertag that I don't care about. So I switched the email id of *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** to some temporary gmail id. This step worked. Now I can log in with the temporary gmail id into live accounts and also on gamesforwindows.com.

Now when I try to switch the email id of *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** account to *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***, I get an error saying *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** isn't available.

Any suggestions?

please email my alternative email *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** because I can not access my primary email for my Xbox live account which is gamertag: Saint Krumpis and email *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***