DVR settings not showing up on Windows 10

Thanks for the response. Let us further isolate this concern, by performing the steps below:

Step 1: Perform a clean boot on your computer. To do this, you may refer to the link below:

Click here

Step 2: Uninstall and reinstall Xbox app.

1. Type powershell into the Start menu or Taskbar search box, right click it and choose "Run as administrator".
   
   PowerShell will be opened as administrator.
2. Type or copy-paste the following command: Get-AppxPackage Microsoft.XboxApp | Remove-AppxPackage
   
   Wait till the process is done and then type "exit" to close PowerShell.
3. Then restart your computer and reinstall the Xbox app from Windows Store.

Kindly update us with the results.

Hi,

Having an incorrect configuration setting is one of the possible reasons why you're unable to change game DVR settings. For us to properly assist you, we need to gather more detail. Kindly answer the following:

• When did the issue start?
• Were you able to change game DVR settings before?
• Have you made any changes on your computer prior to this concern?

In the meantime, we recommend that you perform the troubleshooting steps below:

Step 1: Run the troubleshooter for Windows apps using the link below. This can help remove problems with an app from Microsoft Store.

Click here

Step 2: Reset Xbox app Settings:

1. Select System.
2. Select Apps & features.
3. Find the Xbox app and click Advanced options.
4. Click Reset. Restart your device so that the changes can take effect.
5. Launch the Xbox app.

Kindly update us with the results, so that we can assist you further.

Thanks for the reply. Here's what you requested:

- Unsure when the issue started. I only tried to capture game video with Game DVR today, so, cannot tell if this is a prior issue.

- Not that I'm aware of. I never had any other set of options that what's in the attached picture.

- No, no changes besides normal Windows updates.

Step 1: Ran the Troubleshooter, which detected possible registry problems. Repaired and reset the system, then checked the app, problem persisted.

Step 2: Restarted the app and reset the system, problem persisted.

Appreciate the support

Hi,

Having an incorrect configuration setting is one of the possible reasons why you're unable to change game DVR settings. For us to properly assist you, we need to gather more detail. Kindly answer the following:

• When did the issue start?
• Were you able to change game DVR settings before?
• Have you made any changes on your computer prior to this concern?

In the meantime, we recommend that you perform the troubleshooting steps below:

Step 1: Run the troubleshooter for Windows apps using the link below. This can help remove problems with an app from Microsoft Store.

Click here

Step 2: Reset Xbox app Settings:

1. Select System.
2. Select Apps & features.
3. Find the Xbox app and click Advanced options.
4. Click Reset. Restart your device so that the changes can take effect.
5. Launch the Xbox app.

Kindly update us with the results, so that we can assist you further.

Thank you for bringing up this issue, we understand that you want to change the button to start recording with Game DVR. Here is a

link on how to adjust Game DVR settings on Windows 10.

We'll keep an eye on your response.

Sorry, that answer is useless to me. I know the DVR settings on Windows 10. The settings are the Problem. It is made from someone who knows nothing about gaming.

Thank you for bringing up this issue, we understand that you want to change the button to start recording with Game DVR. Here is a

link on how to adjust Game DVR settings on Windows 10.

We'll keep an eye on your response.