DVR NO AUDIO PLAYBACK

The Xbox does not play VOB files. support.xbox.com/.../audio-video-playback

HI Paul

Thanks for the response when you say "What I recommend doing is checking out this article with problems with the DVR functions" could you clarify what article you
are referring to or better still provide a link

Thanks

Jose

Hiya!

Thank you so much for getting back to us quickly, can you please try performing a soft factory reset on the console? To do so please check out this article on

factory resetting the console.

Happy Gaming!

Paul Xbox Forums Team!

HI Tried everything in the article and nothing seem to work this is what i get when i try to play back a recording

Hey there Don Jaun Jose,

Thanks for reaching out. I'm sorry to hear about the issues with DVR playback. I recommend to take a look at the following troubleshooting articles:

• Recording problems with Game DVR
• Record and capture Xbox One game clips and screenshots
• Game DVR and Upload Studio on Xbox One

If the problem persists, try doing a
soft factory reset of the console,
Reset and keep games and apps to help reset the operating system. Please note before doing this troubleshooting step, make sure to know your email and passwords for your Xbox profiles.

Try this out and let us know the results.