DVR error HDCP-019 only when connected through XBOX one tv input

I have a HD projector setup in my living room which only has one HD input, so my XBOX one is normally set up to it. I recently signed up for cable service and am trying to use the HDMI TV input on my XBOX one so I don't have to buy a HDMI splitter or physically
move the HDMI cable back and forth every time I want to switch between my XBOX and my DVR.

To clarify, when the DVR is connected directly to the projector I have no issues, but when its plugged into the HDMI input on the XBOX one, I get the error HDCP-019 from the cable box. I can even see the last viewed channel frozen behind the error message.

I have tried different HDMI cables (all of which are verified to word with HDCP content from other devices).

Is there just a compatibility issue between the XBOX one's HDCP settings and the DVR? Has anyone else had this issue and if so how did you resolve it?

:)

 

Blu Ray player not playing Ultra HD Blu Ray discs

Just to answer my own question and provide the results, I was not using the TV HDMI input that supported HDCP 2.2. Since HDCP 2.2 is used for 4K copy protection you must be connected via HDMI to an input that supports HDCP 2.2 when watching protected 4K content. Once
I changed my TV input from the 4:4:4 supported input to the HDCP 2.2 input the Ultra HD Blu Rays played. It's too bad my TV has 4:4:4 and HDCP 2.2 on separate inputs. Also, I will need to upgrade my AVR to one that supports HDCP 2.2. Once I add my AVR back
into the middle between the TV and Xbox One X, the discs will not play again since my current AVR does not support HDCP 2.2.

 

Hdcp error playing bluray

What is the model of your TV? The Xbox One S/X requires an HDCP 2.2-compliant display in order to play 4K movies. An HDCP error on the Xbox One may indicate that your TV is not compliant with HDCP 2.2, or
it's at least not enabled over the specific HDMI input.

You can buy a splitter to ignore/bypass HDCP requests, but I do not know how well that works.

 

To clarify, this error only pops up on your cable box? That sounds like a piracy feature put in place by the cable box manufacture/cable provider as the cable box may be thinking the Xbox One is a device used for recording content. Another example of this
is when you try to watch a Blu-ray movie while having a gaming capture card connected to the Xbox One's HDMI output, you will most likely hit an HDCP error there.

Which cable provider are you with, and what's the brand and model of the cable box you own? We can try to help dig into this further once we have that information!

 

Yes, that is exactly the case, I was wondering if there were any ways to bypass this issue.

 

Hey there,

I don't think we will be able to offer any steps to bypass the DVR's error, but I recommend reaching out to the manufacturer of your DVR for further assistance just in case this can be resolved with troubleshooting.

Feel free to keep us posted!