DVR deactivated by your organization

Hello,

I'm trying to use the Xbox's VDR resource but the shortcut Windows + G doesn't work. Went to Xbox settings > VDR and it says something like "VDR was turned off by your organization", and shows no option to turn it on. What should I do in this case?

:)

 

Some settings are managed by your organization

Some settings are managed by your organization ( l gì tôi không hiểu lắm v cách sử lý ra sao , xin cảm ơn)

 

A Closer Look at the June XDK Update (phil spencer)

By removed, deactivated is what I meant, Davey.

 

Hi,





To resolve DVR issues, here is a link on how to troubleshoot recording game clips on Windows 10.



Keep us in the loop.

Regards.

 

Hello, thank for the answer, but sadly no solution could help me out with my problem.

 

Thank you for your reply, here are steps on how to clear cache and reset Microsoft Store in Windows 10:



1. Close Windows Store app, if it’s running.



2. In the Start menu search box, type WSReset (Windows Store Reset) to see Wsreset in the search results.



3. Right-click on WSReset and then click Run as administrator option. Click Yes button when you see the User Account Confirmation box.



NOTE: If the WSReset utility is not appearing in the search result, you can launch the same from the System32 folder (Windows\System32). To open WSReset tool from System32 folder, please navigate to the drive where Windows 10 is installed (usually “C”),
open up Windows folder, and open up System32 folder. Here, you can find WSReset.exe file. Right-click on it and then click Run as administrator option.



4. The Store app should now automatically launch along with the Command Prompt. The Command Prompt window will automatically disappear after a couple of seconds.



Let us know how it goes.





Regards.

 

The problem still remains.

 

Thank you for your response, we suggest that you uninstall and reinstall the Xbox app on your computer:





    1. Type Windows Powershell in search box.



    2. Right click on Windows Powershell and select Run as administrator.



    3. Copy and paste the following command.

         get-appxpackage *Microsoft.XboxApp* | remove-appxpackage 



4. Press Enter key.





After uninstalling the Xbox app, I suggest you to download and install the app again and check.



You can download the Xbox app from the following
link.





Regards.

 

I got the message on Powershell: "The term 'remove-appxpackageget-appxpackage' is not recognized..."

 

Thank you for updating us, try this command to uninstall Xbox app: Get-AppxPackage *xboxapp* | Remove-AppxPackage.

Looking forward to your reply.

 

Xbox was sucessfully unistalled and I installed again from the store but the problem still persists, it gives me the same message "DVR was deactivated by your organization".

 

Thank you for answering back, to assist you better please see the questions below:

1. Have you tried to login a different account to play the Daily Challenges of Microsoft Jigsaw?

2. Have you downloaded the important or critical Windows updates?

*Here is a
link on how to use the Windows update troubleshoot.

Looking forward to your reply.

 

1 - Never played this game.

2 - My WU says it has all the important updates

 

Thank you again for your response, we would suggest that you do a system restore on to your PC. If still does not work, we suggest that you post your concern to this
link.