DVD on XBox One

I have the same problem with DVD playback, however, it's only on DVDs recorded on a toshiba DVD recorder. Bought DVDs play in the correct aspect ratio on Xbox one, but recorded DVDs play in 4:3. However, on every other DVD player, they play in widescreen.
On Xbox 360 I can adjust the aspect ratio in settings. I cannot find how to do this on the Xbox one.

Each Xbox One console is manufactured for a specific Blu-ray and DVD region, following international standards. The Xbox One console can play Blu-ray discs and DVDs that are sold in the same region as the console.

Some Blu-ray discs and DVDs are not region-encoded or are coded to all regions. Region-free Blu-ray discs and DVDs will play on any Xbox One console.

support.xbox.com/.../watch-bluray-dvd-movies

The Xbox One does upscale DVDs

What region discs are you trying?

PAL DVDs (e.g. Region 2 DVDs for the UK) suffer poorly on the Xbox One as it forces everything to 60Hz despite PAL DVDs being 50Hz, leading to judder issues.

i believe there are two lasers in the xbox. one for BR, and one for DVD. it might be the dvd laser is bad .

Hi,

Can you check if your console can read DVD discs please? To do this just insert a DVD movie disc. If it works, the console will load the Blu-ray Player app (make sure this this downloaded from the Xbox Store).

Note that the disc you try must be a DVD not an Xbox One or a Blu-ray movie disc.

If your console won't start the DVD movie disc then this indicates a fault with your Xbox One Blu-ray drive. These drives contain two lasers, one for DVD's and one for Blu-ray discs. Xbox One disc games are on Blu-ray, Xbox 360 games are DVD's.