DVD/Blu Ray Player stuck on loading screen, but with menu sounds.

Discus and support DVD/Blu Ray Player stuck on loading screen, but with menu sounds. in XBoX Games and Apps to solve the problem; I'm having issues playing any DVD and I only get the blue BluRay screen with the spinning circle and no sound. There was another recent post about this... Discussion in 'XBoX Games and Apps' started by mikkeee1, Dec 18, 2014.

  1. mikkeee1
    mikkeee1 Guest

    DVD/Blu Ray Player stuck on loading screen, but with menu sounds.


    I'm having issues playing any DVD and I only get the blue BluRay screen with the spinning circle and no sound. There was another recent post about this but it was closed and locked with no real resolution. Is there a resolution to this?

    :)
     
    mikkeee1, Dec 18, 2014
    #1
  2. Philistine Imp
    Philistine Imp Guest
    DVD/Blu Ray Player stuck on loading screen, but with menu sounds.

    I tried downloading the Blu Ray/DVD app the other day for the first time. I've never had any problems with other apps. I stuck in a DVD (non Blu ray) and the loading screen for the app came up. The circle kept spinning while the audio for the DVD menu played
    in the background. Never did the screen change from the blue loading screen with the spinning circle.
     
    Philistine Imp, Dec 18, 2014
    #2
  3. frickenhuge2345
    frickenhuge2345 Guest
    DVD/Blu Ray Player stuck on loading screen, but with menu sounds.

    Neither of these helped me. Any other suggestions. i have tried removing the app and reinstalling, cleared persistent storage, disabled bdlive and still no luck
     
    frickenhuge2345, Dec 18, 2014
    #3
  4. ejstibick
    ejstibick Guest

    DVD/Blu Ray Player stuck on loading screen, but with menu sounds.

    I would recommend resetting the console to factory defaults - then update to the current update and reinstall the blu ray player app and test it to see if working.
     
    ejstibick, Sep 28, 2015
    #4
  5. Mister Maka
    Mister Maka Guest
    Hey ejstibick. Thanks for helping out! This particular thread is quite old so be sure to create a new thread if you ever have any questions you need help with. Cheers DVD/Blu Ray Player stuck on loading screen, but with menu sounds. :)
     
    Mister Maka, Nov 1, 2018
    #5
  6. frickenhuge2345 Win User

    DVD/Blu Ray Player stuck on loading screen, but with menu sounds.

    Neither of these helped me. Any other suggestions. i have tried removing the app and reinstalling, cleared persistent storage, disabled bdlive and still no luck
  7. ejstibick Win User

    DVD/Blu Ray Player stuck on loading screen, but with menu sounds.

    I would recommend resetting the console to factory defaults - then update to the current update and reinstall the blu ray player app and test it to see if working.
  8. onyxishere Win User

    DVD/Blu Ray Player stuck on loading screen, but with menu sounds.

    Ok, check out the Disc & Blu Ray Settings to ensure everything looks ok

    support.xbox.com/.../disc-blu-ray-settings

    Check or uncheck (as needed) Enable BD Live and then Clear Persistant Storage to see if that improves for you.
  9. Inugo Win User

    DVD/Blu Ray Player stuck on loading screen, but with menu sounds.

    I'm having the same issue. I have tried both methods you suggested and neither works.
  10. Mister Maka Win User

    DVD/Blu Ray Player stuck on loading screen, but with menu sounds.

    Hey ejstibick. Thanks for helping out! This particular thread is quite old so be sure to create a new thread if you ever have any questions you need help with. Cheers :)
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DVD/Blu Ray Player stuck on loading screen, but with menu sounds.

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