Due to suspension you cannot send any messages

Discus and support Due to suspension you cannot send any messages in XBoX Accessibility to solve the problem; i get this message every time i try and message someone, is it permanent? can i not message people on xbox anymore? if so is there any reason to lift... Discussion in 'XBoX Accessibility' started by Guy .2, Dec 24, 2023.

  1. Guy .2
    Guy .2 Guest

    Due to suspension you cannot send any messages


    i get this message every time i try and message someone, is it permanent? can i not message people on xbox anymore? if so is there any reason to lift it

    For context, my family is in town for the holidays and my family member got my account suspended. I applied security settings to avoid future issues with this. It says I am no longer suspended or surpassed the days being suspended but I still can't send messages out

    :)
     
    Guy .2, Dec 24, 2023
    #1
  2. Courtney Todd Win User

    Due to suspension you cannot send any messages

    Hi Guy, my name is Courtney and I would be happy to help.

    To understand a little more about the problem you are presenting, I would like to know if you have already entered the following page to see your cases of prohibition/suspension, there it should show if it is something temporary or permanent, in case it is something temporary of about 2/ You will not be able to file an appeal for 3 days, you just have to wait for the time to expire.

    http://enforcement.xbox.com/

    If the time has expired, you just have to hope that all Xbox services can work for you again, such as writing in the chat.

    I hope you understand, I wish you a Merry Christmas.

    Best regards,
    Courtney.
  3. Ricardo Lechuga Win User

    "due to a suspension you cannot send messages"

    Hi RhianniWalker! My name is Ricardo an independent advisor ready to help you with this situation!

    That would depend on the type of enforcement action you received

    If you need assistance, go to https://enforcement.xbox.com to view your enforcement history or start a case review if applicable.

    If you have questions about an enforcement action, you can submit a case review inquiry.

    https://support.xbox.com/en-US/help/family-onli...

    Customer support is unable to assist you with suspensions or enforcement actions. They can’t discuss your account and don’t have access to enforcement details.
  4. A Oie Pilikia Win User

    Communication suspension

    Whenever I try to send a message I get the alert “due to a suspension you cannot send messages.” so i know my Voice chat is not working either. This is not an error on my end.
  5. MrJayCross Win User

    COMMUNICATION BAN

    I went to that link and followed the instructions. There are no "active" suspensions listed, however when I tr to send a message to a friend on Xbox, it says "due to a suspension" I cannot send the message. I would really like this problem to be resolved, it is troublesome and unecessary.
  6. NeoDan123 Win User

    Message

    If you have any active communication ban/suspension it will prevent you from sending messages on Xbox.

    You can check if there is any suspension/bans against your account on the Enforcement website.
Thema:

Due to suspension you cannot send any messages

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