"due to a suspension you cannot send messages"

Hi RhianniWalker! My name is Ricardo an independent advisor ready to help you with this situation!

That would depend on the type of enforcement action you received

If you need assistance, go to https://enforcement.xbox.com to view your enforcement history or start a case review if applicable.

If you have questions about an enforcement action, you can submit a case review inquiry.

https://support.xbox.com/en-US/help/family-onli...

Customer support is unable to assist you with suspensions or enforcement actions. They can’t discuss your account and don’t have access to enforcement details.

Hi Guy, my name is Courtney and I would be happy to help.

To understand a little more about the problem you are presenting, I would like to know if you have already entered the following page to see your cases of prohibition/suspension, there it should show if it is something temporary or permanent, in case it is something temporary of about 2/ You will not be able to file an appeal for 3 days, you just have to wait for the time to expire.

http://enforcement.xbox.com/

If the time has expired, you just have to hope that all Xbox services can work for you again, such as writing in the chat.

I hope you understand, I wish you a Merry Christmas.

Best regards,
Courtney.

Whenever I try to send a message I get the alert “due to a suspension you cannot send messages.” so i know my Voice chat is not working either. This is not an error on my end.

I went to that link and followed the instructions. There are no "active" suspensions listed, however when I tr to send a message to a friend on Xbox, it says "due to a suspension" I cannot send the message. I would really like this problem to be resolved, it is troublesome and unecessary.

Me too I received 14 days of suspension, after 4 years without
[Mod Removed - Profanity] , simply because I told someone that the behavior was immature, and while respecting the rules I thought to block it.
But [Mod Removed - Profanity]enforcement did not want to listen to me even though - after 4 years of good behavior - I have never been banished.
So that's what I learn from your Xbox way.
The next time I want to [Mod Removed - Profanity] someone on Xbox I would take another microsoft account on another console my sons of a
[Mod Removed - Profanity], To say that your boring consequence is completely useless and unfair thank you for having
learned something today.