DTS:X is a new option in my headset audio list. Is this Dolby Atmos related? Another new...

The Xbox audio settings I have available are as follows:

HDMI audio:

* Stereo Uncompressed

* Dolby Digital

* Dolby Atmos for Home Theater

Headset Format:

* Stereo Uncompressed

* Windows Sonic for Headphones

* Dolby Atmos for Headphones

* DTS Headphone:X

Tried all of them. Nothing helped.

I'd really like to get an answer to this question too. I recently upgraded my entire home theater to a 7.1.4 speaker setup (that's the standard 7.1 plus 4 speakers on the ceiling). This takes full advantage of the new Dolby Atmos and DTS-X audio codes.

So if this new Xbox One S doesn't allow us to use the new 4K / UHD Disk's full audio options (and standard Blu-ray audio options for that matter), then that will definitely be a deal breaker for me.

Hi Jaro Meheš Jr.,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that the quality of sounds produced by the headset is very essential in playing games and it would be best if you can be in action while playing. So, let us check on this together so you will get back to gaming.

As per your description, you are looking for an idea of a fix for this. May we know if you are plugging in the Xbox headphone in controller or just connecting it directly to the device?

This is the steps how to change audio settings:

To change headset audio settings:

1. Press the Xbox button to open the guide and select Profile & system > Settings > General > Volume & audio output.
   
2. Under Headset audio, choose one of the options in the Headset format dropdown menu.
   

Troubleshooting will be:

In-game audio issues when using Dolby Atmos or DTS Headphone:X

If you experience audio problems when you’re using Dolby Atmos or DTS Headphone:X, try turning it off:

1. Press the Xbox button  to open the guide and select Profile & system > Settings > General > Volume & audio output.
   
2. Under Headset audio, select Using HDMI or optical audio headset.
   

Frozen speaker settings after you disconnect a headset

In most cases, disconnecting or turning off a headset configured for spatial audio (Windows Sonic, Dolby Atmos, or DTS Headphone:X) will return the speakers to their previous audio settings. However, certain hardware—such as wireless headsets using an intelligent transceiver plugged into USB—might still show the headset as connected even after it’s disconnected or turned off.

Unplug the headset or the headset component attached to the Xbox. This should immediately return the speakers to their previous configuration without changing the headset or speaker audio settings. Plugging the headset or the headset component back in should restore the headset format you’ve chosen.

If you’re still having problems switching between speakers and headset on your Xbox console, check the headset manufacturer’s website for more info.

Windows Sonic – This is the spatial sound setting Microsoft offers for an immersive headset experience. Plug any stereo headset into your controller, or plug in an Xbox wireless accessory to your console before changing your headset setting to Windows Sonic for Headphones.

DTS Headphone:X – This is an immersive audio format that provides object-based surround sound for a 3D listening experience. If you’d rather use DTS Headphone:X, choose this setting under Headset audio. Learn more in the DTS Sound Unbound app. DTS Sound Unbound - DTS Sound Unbound

Dolby Atmos for Headphones – This is a premium headset audio format that works with all headsets. If you’d rather use Dolby Atmos for Headphones, choose this setting under Headset audio. You can learn more about Dolby Atmos for Headphones in the Dolby Access app - Dolby Access

Kindly check further information here: Windows Sonic, Dolby Atmos, and DTS Headphone:X headset settings on Xbox.

Please, do not forget to check here for known issues that might be related to your concern.

Xbox Status

Known Issues for Game Launches



Hope that helps!



Sincerely,



Xbox Forum Moderator

Microsoft Community

Hi d0x360,

Out of curiosity did the the customer by chance give the brand/model of headset they purchased? I am linking a few resources concerning Dolby Atmos for Xbox Experience Your Games in Full Audio Immersion with Windows Sonic and Dolby Atmos Spatial Sound - Xbox Wire and Windows Sonic, Dolby Atmos, and DTS Headphone:X headset settings on Xbox | Xbox Support . I usually recommend to players that once they have installed the Atmos app on their console or pc that they use the app to test the differences in sound rather than using a game to test the audio.

My Xbox One X is connected to my receiver. When I try to setup Atmos in the audio settings Xbox One X says that my receiver, Denon AVR-4300H, does not have Atmos capability. I am only allowed to choose DTS for the bitstream sound output. Atmos works fine
with my Samsung 4K player so I know it is an Xbox One X issue.

The Dolby App does not give any error until I try to view the demo videos where it flashes, "you are not viewing this video on Dolby Atmos." It plays the demo video on DTS instead.