DTS Sound Unbound license not recognized

Discus and support DTS Sound Unbound license not recognized in XboX Insiders to solve the problem; So, since yesterday, when I got an update (650mb, alpha ring) DTS Sound Unbound was finally working like it should with DTS Headphones:X. But today,... Discussion in 'XboX Insiders' started by /u/petterk-Intel, Oct 12, 2020.

  1. DTS Sound Unbound license not recognized


    So, since yesterday, when I got an update (650mb, alpha ring) DTS Sound Unbound was finally working like it should with DTS Headphones:X. But today, after the 4GB update, it's not recognizing my previously bought license nor the license you get which opens the app with supported gear (the SS Arctis + GameDAC on the same account on PC, works like this and "licenses" the app because the gear is recognized on PC - DTS has documented this at their support website so no nda-breakage here).

    Now, after a reboot and putting my console in and out of the DMZ it was in and having every type of game saying my NAT is open, trying lots of different ports manually, DTS STILL refuses to work - at all, and when trying the "Try for 14 days", it says "something happened on our end" or "Please sign in AGAIN".

    Dolby Atmos, something reported NOT to work across REBOOTS (Ie resetting) , does indeed work every time I select it even through reboots, but not DTS, even if it worked before an actual reboot, thus the randomness of this problem.

    WHAT exactly is the difference between these two apps in regards to how the licenses are being acknowledged?

    Dts is constantly giving me pain while atmos, even if sometimes (most of the time actually) right after opening the app, says it has difficulty communicating with the Xbox Store,but that message disappears quickly and does not prevent me from using atmos either, so I'm thinking this is a licensing/store/sign-in issue, possibly related to my account (developer).

    I have submitted over 50 reports on this alone documenting first of all this, but other sign-in related issues like Doom: Eternal saying I need to be connected to Xbox Live to sign in to Bethesda.Net, while I am having my console in a DMZ and everything else seemingly working just fine.

    Please, look at the reported problems as it is very random whenever it works and I have even tried it from the office where Xbox Live is also working just fine.

    submitted by /u/petterk-Intel
    [link] [comments]
     
    /u/petterk-Intel, Oct 12, 2020
    #1
  2. Anirban Sarkar1 Win User

    DTS sound unbound

    Hi Tactical,

    I'm Anirban and I'll be happy to help you.

    It's one time purchase.

    Kind regards
  3. StuartATrueRed Win User

    Audio apps

    At the moment dts sound unbound is currently being tested by Windows Insiders. When the app is approved for release, it will probably be released on both platforms. There is no date yet on when that will be though.
  4. JosefLBohorquez Win User

    DTS sound unbound app

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this ThrakLark

    May I know if you tried double checking this with your financial institution?

    Just in case they're restricting this specific in-app purchase

    Or if you have a different payment method, could you try using that one instead of the actual to see how it goes?

    I'll be waiting for your reply, greetings from another Microsoft user
  5. L4c3rd4 Win User

    No more DTS Sound Unbound?

  6. L4c3rd4 Win User

    No more DTS Sound Unbound?

    Hello dear Gamer, first it's a pleasure to be able to help you today.

    My name is Vinicius.

    I am a gamer and independent advisor on the XBOX community platform.

    Hey AKAMIMING, how are you today? Hope you're well.

    Actually, it is still available, there wasn't any official new about the removal of the license.

    But, indeed, when you tried to search for it in the store this is what appears:

    https://apps.microsoft.com/store/detail/dts-sou...

    [​IMG]
Thema:

DTS Sound Unbound license not recognized

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