Dropping out of xbox live

Discus and support Dropping out of xbox live in XBoX on Consoles to solve the problem; We have 2 Xboxes,Xbox One and One s.Xbox one connects to gold live fine but One s keeps dropping in and out of connection.Any thoughts anyone?.... Discussion in 'XBoX on Consoles' started by vTINS74v, Feb 12, 2017.

  1. vTINS74v
    vTINS74v Guest

    Dropping out of xbox live


    We have 2 Xboxes,Xbox One and One s.Xbox one connects to gold live fine but One s keeps dropping in and out of connection.Any thoughts anyone?.

    :)
     
    vTINS74v, Feb 12, 2017
    #1
  2. Mister Beep
    Mister Beep Guest
    XBox Live keeps dropping out

    Hey there RightwardDonkey!

    I'm sorry to hear about the connection issues! Since this thread is older, please go ahead and post a new thread with details of the issue along with your network hardware information. That way the community can provide support tailored specifically to you!
    Dropping out of xbox live :)
     
    Mister Beep, Feb 12, 2017
    #2
  3. MisterFizzle
    MisterFizzle Guest
    XBox Live keeps dropping out

    Hey there Chime,

    Sorry to hear you're having issue staying connected.

    Let us know how clearing your cache goes. I would also suggest these steps:


    Let us know how that goes and we'll work from there.
     
    MisterFizzle, Feb 12, 2017
    #3
  4. A for Amnesty Win User

    Xbox Live Dropped Out

  5. roderickdoe Win User

    XBox Live keeps dropping out

    I have had this issue off and on with my Slim 360. Never new what actually fix it, but it would just continual disconnect minutes after connecting to xbox live. The next, no problems.

    I have had my xbox one for a few weeks now and that is giving me the same issue. Because of this, I don't believe it is an xbox issue, however, my xbox is the only device on my network, wired or wireless, that has any connection issues.
  6. StevenMendez Win User

    XBox Live keeps dropping out

    Hmmm, i'll have to try this, because i bought a new surround sound a few months ago, and from what i remember, it was around this same time that my live started acting up. Very strange if that is the reason though.
  7. DAVIDB67-62DE8553-CB Win User

    XBox Live keeps dropping out

    could be some interference,try moving your router,and turning off all electrical devices that you don't need on,also try a cabled connection,just to see how that works
  8. T0byl1vesxx Win User

    XBox Live keeps dropping out

    What Country/State/Province do you live in? UK

    Modem brand & model number:

    Router brand & model number: BT HomeHub 3

    If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? Black

    Things you have tried:

    Is UPnP Enabled? Yes/no/Unknown

    Do you have a NAT error? If so, what is your NAT? NO

    Any Error Codes you encounter: No

    Who is your ISP(Internet Service Provider)? BT Infinity

    After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)

    W: 0000-0021

    X: 0000-F001

    Y:20A8-4840

    Z:0000-0000

    ID: FFFF-FFFF

    L: 0015 - 10F0

    Q: 8007-0435

    T: Wireless

    D: 192.168.1.254, 0.0.0.0

    S:WPA2

    C:9
Thema:

Dropping out of xbox live

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