Dragonball Xenoverse preorder bonus DLC not working.

Dannyboy Carrot · Apr 8, 2015

I have the hard copy day one addition of the game. I have been having the exact same problem. It has even extended to the first instalment of the season pass, I can not access the first DLC either. Both the preorder content and the first instalment of the
season pass have downloaded properly and I can see them when I manage the game. I have tried all the steps listed before. However, I may not have done the last one correctly. I am not sure what you mean by downloading the normal (base) version of the game,
as I couldn't find anything else to download. But I have done all the other steps twice and it hasn't helped at all. It's getting a little frustrating as it takes a very long time for the game to re-install.

Am I doing something wrong? Is there anything else I can do.

Please help.

Thank you.

:)

SM Scorx · Apr 8, 2015

Dragonball Xenoverse preorder bonus DLC not working.

Hi, I had to to reset my xbox to factory setting due to the stupid "Can't Sync Data" problem, thus all my data was removed. How do I get back my pre-order content?

AKcorey47 · Apr 8, 2015

Dragonball Xenoverse preorder bonus DLC not working.

I've been reading forums any many people are having this problem. The DLC is installed but dosen't show up in game. Obviously the next step is the delete and reinstall the DLC. That dosen't work. There is a fix for PS4 that involves going to your settings
and restoring your system licenses. I don't know what the equivalent would be on Xbox One, but if anyone finds out how to fix this problem, please reply to this post.

Pyro Creep 999

Omg! I'm having the exact same problems!!!! I spent like $80 on this, then waited like a month for the game to release and nothing!!!! No preorder dlc, no season pass, NOTHING!!!! The game works fine however, some connection issues. But if anyone can figure
this out please let me know, it will be greatly appreciated.

onas15

Same issue as everyone, someone get it figured out?

zzXBLADEXzz

Anyway to fix this with the season pass with a disk version of the game?

Miss Diggz

Hey everyone, I joined some of you into this particular thread to better assist you all in one place.

I'm sorry to hear about the issue with the pre-order bonus DLC. Misses Quinzel
has laid out some pretty helpful steps in this thread in order to help you guys get, what you're experiencing, resolved.

Verify the pre-order shows on commerce.microsoft.com.
Remove your profile.
Power cycle the console by holding the power button for about 8 seconds until it shuts off.
Add your profile back onto the console.
Uninstall game+DLC and re-install game+DLC.
Download the normal (base) release version of the game.

The current work around is to install the base game to your console. This has given others access to the pre-order DLC when the pre-order version of the game hasn't.

If you are still experiencing an issue after trying those steps, please feel free to post back and we'll go from there. Thanks!

MasterBrute09

i just got it off the xbox market and it keeps stopping wtf i got robbed it wont download

Dragonball Xenoverse preorder bonus DLC not working.