Dragon ball Xenoverse Pre-order missing

i pre-ordered Xenoverse 2 and i am missing my bonus. please resolve my issue!

:)

 

Dragon ball Xenoverse Pre-order missing

I Pre-Ordered Xenoverse 2 and I didn't get my bonus for pre-ordering. It was partially the reason why i bothered getting the game. Please help resolve my issue!

I also made another claim, so please help.

 

Dragonball Xenoverse preorder bonus DLC not working.

I digitally downloaded Dragon ball xenoverse with the pre-order but the bonuses won't show up in my game. Does any one know how to activate the pre-order bonus for the digital download?

 

Hey there -

Could you please clarify which bonus/items you are referring to so we can best assist?

Thanks!

 

Thanks for clarifying.

This is content that is located in-game, and not sent out via email or Xbox Live message. To access the bonus content, please highlight the game's tile and press the Menu button on your Xbox One controller and select Manage game. From there,
locate the Ready to install section to install any pending DLC. After the DLC is installed, you may need to progress further in-game to access the content. Also check your character selection area to see if you are able to download/install your Goku
Black from there.

Keep us posted.