Dr. Rewards Level two won't post

Discus and support Dr. Rewards Level two won't post in XBoX Rewards & Social to solve the problem; Hi. On 01/20/18 I purchased "Epic Horror Skull Gamer T-Shirt" in order to fulfill Dr. Rewards level 2 requirements but the reward still won't activate.... Discussion in 'XBoX Rewards & Social' started by x 2nd 0pp x, Jan 29, 2018.

  1. x 2nd 0pp x
    x 2nd 0pp x Guest

    Dr. Rewards Level two won't post


    Hi. On 01/20/18 I purchased "Epic Horror Skull Gamer T-Shirt" in order to fulfill Dr. Rewards level 2 requirements but the reward still won't activate. On the 29th I made an additional purchase (that I didn't even want) of the "Dr.
    Strange Costume Tee" to try to get the reward. Both these items are listed as eligible content.

    :)
     
    x 2nd 0pp x, Jan 29, 2018
    #1
  2. Frayzion
    Frayzion Guest
    Being Dr. Rewards - Level 3 and Bonus Level 4

    I see multiple posts indicating a known problem with the issuance of the reward for Level 3 and Level 4 of the Being Dr. Rewards. The posts indicate the problem was fixed and a roll-out of the solution would be forthcoming. I can confirm that as of February
    3rd, 2018, I have still not received my reward for these two levels. I purchased Tacoma during the reward period and completed all achievements for the game. This should have qualified me for the Level 3 and Level 4 rewards.
     
    Frayzion, Jan 29, 2018
    #2
  3. Adymevick
    Adymevick Guest
    Dr Rewards level 3

    Will i get my reward If i play a game that i bought a while ago like over a year or a free game with gold and get 5 achievements from the Dr Rewards Level 3: which clearly says you have to get 5 achievements from a game you purchase but does the game has
    to cost a certain amount does it needs to be purchased this month or this year you did not make explain which games are eligible for this reward and the time span from when you purchase example i purchase games that i never played yet and have no achievements
    on and does my free games with gold is them games eligible for this reward
     
    Adymevick, Jan 29, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Dr. Rewards Level two won't post

    Hello x 2nd 0pp x,

    We have investigated the purchases you reference and do not see a purchase of "Epic Horror Skull Gamer T-Shirt" until January 23rd. Unfortunately, due to an issue with our purchase data provider, we currently do not have any purchase data past January 22nd.
    Once this issue is resolved, and purchase data begins to feed into our database again, you should see the offer progress as expected. Our other team working on this issue has recently informed us that this issue should be resolved shortly.
     
    XBLRewards8, Jan 30, 2018
    #4
  5. XBLRewards8 Win User

    Dr. Rewards Level two won't post

    Hello x 2nd 0pp x,

    We have investigated the purchases you reference and do not see a purchase of "Epic Horror Skull Gamer T-Shirt" until January 23rd. Unfortunately, due to an issue with our purchase data provider, we currently do not have any purchase data past January 22nd.
    Once this issue is resolved, and purchase data begins to feed into our database again, you should see the offer progress as expected. Our other team working on this issue has recently informed us that this issue should be resolved shortly.
  6. Kenneth_S. Win User

    Dr Rewards level 3

    Will you get the reward if you play a game that you bought a long time ago? Simple answer is NO.

    If you go to the specific months rewards FAQ, you are able to see exactly which games that are available that specific month. That is also game(s) you
    HAVE TO BUY within the same month. And which also counts that specific (eligible for reward) month(s).
  7. Smwutches Win User

    Not earning rewards....????

    For help with the Rewards program, it's best to post in the Xbox Rewards Questions forum. Keep in mind that in order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level
    in order to receive VIP rebates. Achievements will only earn credits if they are part of a specific offer (like the current Dr. Rewards offer).
  8. XBLRewards8 Win User

    Help Level 3 Dr rewards

    Hello Adymevick,

    From the FAQ for this offer:

    This is a multi-tiered offer worth up to 13,000 Rewards Credits and 5 MyVIP Gems overall. In order to earn the entire Rewards Credits amount, you must complete all of the levels of the offer. You can earn the 5 MyVIP Gems for completing any part of the offer. Please
    see Question 2 for eligible content. All actions must be completed between January 1, 2018 00:00 UTC and January 31, 2018 23:59 UTC. This offer does not apply to purchases made in the retail Microsoft Store. Please visit http://www.worldtimeserver.com or
    another world time database to determine local time.

    This states that the action must be done during the offer period (January). Furthermore:

    • Level 1: Think How He Thinks (UNLOCKS LEVEL 2) — Earn 3,000 Rewards Credits for spending at least $30 before tax on puzzling digital games like Inside and The Witness, or movies and TV shows like Inception, Being John Malkovich, and Orphan Black from the
      Microsoft Store.
    • Level 2: Dress How He Dresses — Earn 1,000 Rewards Credits for spending at least $2 before tax on psychedelic avatar items from the Microsoft Store.
    • Level 3: Do What He Does (UNLOCKED BY LEVEL 1) — Earn 4,000 Rewards Credits for completing five achievements in the game(s) you purchased as part of Level 1.
    These outline the specific requirements, such as the fact that you can only earn achievements for eligible purchases from level 1. As to what makes up a eligible purchase, that information is also listed on the FAQ.
  9. Smwutches Win User

    Help Level 3 Dr rewards

    You only get credits for earning achievements in the game(s) you purchase to complete level 1 of the offer. You won't receive credits for achievements earned any in games purchased before the offer or games there were free since they are not eligible for
    the offer. For offers like this, you can find the list of eligible games in the program's FAQ.

    Level 1: Think How He Thinks You must spend at least $30 before tax on eligible games for Xbox One and Xbox 360. This offer does not apply to purchases made in the retail Microsoft Store. Digital Games must be purchased in the Microsoft Store on your Xbox
    or on Windows and be from this list of approved titles: 10 Second Ninja X, ABZU, Action Henk, Alan Wake, Another World, Axiom Verge, Braid, Catherine, Coffin Dodgers, Dear Esther: Landmark Edition, Fez, Firewatch, Hue, Human Fall Flat, Infinity Runner, Inside,
    Instant Indie Collection: Vol. 1, Instant Indie Collection: Vol. 2, Instant Indie Collection: Vol. 3, Instant Indie Collection: Vol. 4, Instant Indie Collection: Vol. 5, Kill The Bad Guy, Knee Deep, Late Shift, Limbo, Little Nightmares, Lucidity, Manual Samuel,
    Marlow Briggs, Mirror's Edge, Mirror's Edge Catalyst, Never Alone, Never Alone Arctic Collection, Nova-111, Observer, Octodad: Dadliest Catch, Ori and the Blind Forest, Oxenfree, Pneuma: Breath of Life, Portal 2, Portal: Still Alive, Pumped BMX +, Q.U.B.E:
    Director's Cut, Quantum Break, Quantum Conundrum, Rare Replay, Recore, RiME, Shadow Complex Remastered, Soul Axiom, Stealth Inc. 2: A Game of Clones, Stikbold! A Dodgeball Adventure, Super Lucky's Tale, Superhot, Syberia 3, Tacoma, The Bridge, The Bunker,
    The Flame in the Flood, The Little Acre, The Magic Circle, The Misadventures of PB Winterbottom, The Swapper, The Swindle, The Turing Test, The Witness, Thimbleweed Park, Thomas Was Alone, Torment: Tides of Numenera, Unmechanical: Extended, Unravel, Virginia,
    Wales Interactive Publisher Bundle, What Remains of Edith Finch
Thema:

Dr. Rewards Level two won't post

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