Downloads get stuck in Microsoft Store

Angelrocks89 · Jul 19, 2018

Hello,

I'm facing problems when downloading new games or content in my xbox one X. Concretely, when I launch several downloads (in this case 3) passed some time, the download keeps stuck in the same position and cannot be paused and started being the only option
is reboot the xbox one x to recover the normality in the download.

Is someone facing the same problem?

Thanks for your support.

Best Regards,

Ángel.

:)

I VICI0US I · Jul 19, 2018

In regards to Gears of War:Ultimate Edition beta need help asap!!

Deleted the beta since it got stuck on % 25 from both uninstall and ready to install thinking my 2nd code was another beta download now i only have access but no beta since its impossible to relocate your download since its not in the store (ty microsoft
for that ingenuiousness..)

StuartATrueRed · Jul 19, 2018

microsoft store download

Hi, Try cancelling the download, then power cycle your console (Hold power button down until console turns off. Wait 10 seconds and turn back on). Then try installing the game again.

{Parity} · Jul 19, 2018

Perform a hard reset EXACTLY like this.

Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.

Hope this helps. Good Luck.

{Parity}

Perform a hard reset EXACTLY like this.

Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.

Hope this helps. Good Luck.

SkyeIce

None of this helped. I even started to download The Outer Worlds on the Microsoft Store on PC and the download is stuck. The Microsoft Store is terrible and needs a revamp.

gorzl

ok so i've made a local profile, and now when I try to download something from the microsoft store, it just gets stuck saying downloading. I've left it for a good while, but it's made no progress.

tempoeoner

I get a unable to access try again error for gamepads , Microsoft store is stuck at 47 percent download and when I tried to check my storage for saved games I just get the continuous loading animation

Bjacon

Hi Brad,

When the game fails to download, it just either says "Failure" or it just gets stuck saying "Continuing download" but nothing gets done. I have also tried cancelling the download and starting it again, but nothing seems to happen. Also, I am downloading
from the actual Microsoft Store app.

Thanks,

Downloads get stuck in Microsoft Store