Downloading xbox 360 profile onto xbox one

Hello,

It's not possible to put a profile onto laptop and then put it on your Xbox 360. Profiles can only be downloaded on the Xbox 360 itself.

Yes. I can log in there, but need to log onto to the xbox 360 to play games and access other apps. I cannot download the profile onto the xbox 360.

Can not download my profile back onto my Xbox 360

Ok, I'm a little unsure what you have or have not done, so I'll describe how I play 360 games on my Xbox One and hopefully this will help you out.

I load up my Xbox One

Go to "My Games and App" (there is an icon on the dashboard)

Click on Xbox 360 Games (There should be a button at the top right labelled "Xbox One Games" click on it and one of the options will be Xbox 360 Games)

Then click on one of the games that you want to download

If its a game that you own on a disc, just put the disc into the Xbox One and it will download it onto the Xbox One.

That's it, now downloading of Xbox 360 profiles (your Xbox One profile is your Xbox 360 profile)

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

This has been an issue for a while now, several outages was reported for it last week. Kindly find several suggestions of possible fixes on this thread https://answers.microsoft.com/en-us/xbox/forum/...

Hope it helps