Downloading while in instant on

Hello I just purchased an xbox one for my gf, ive had mine since release. I am just wondering why hers is not downloading when on instant on mode. Mine does and I have selected the option for it to do so. Thanks

:)

 

Xbox One downloading while off/instant-on

My console has been set to instant-on setting since release day, but it will not download games/updates when it is turned off. When I turn off the system it stops the downloads of games and never automatically installs updates. Any ideas anyone or do I just
have a faulty system?

 

Game downloads - can I update my settings?

yes you can, place the console to instant on and then when you power off it will still download, you can change any setting while downloading. don't forget you can also play games and apps while downloading.

 

Is her Xbox currently on, as in, is she playing? 'cause it could be that while the Xbox is in use, ie playing, it won't initiate download on it's own to prevent potential lag for the user.

As for the Xbox being "off" but in Instant On mode, it should download automatically. I don't know if there is a delay from the item being bought and to where it starts, but mine is always finished when i get home if i bought something while at work. If
it is not working, you might need to powercycle the Xbox (Holding down the Xbox logo button on the console itself for 5 seconds until it powers down, and the power supply is glowing orange, then restart. This usually fixes a lot of things.)

Hope you get it working.

 

Yea ive tried that mines fine hopefully it will sort its self out soon because she keeps using mine haha

 

It could also be the servers responsible for the initialization request for the download that arent a 100% yet if this started or mostly happened during the holiday attacks on Xbox Live. I'm just speculating here though.