Downloading the XBOX app is taking an unusually long time.

Hi there taki welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. I suggest you try these basic troubleshooting steps!

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Also, check the Microsoft Store for any updates on the Xbox apps and its services.

Then try this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

If it still doesn't work you're going to uninstall the games services using a powershell command, then you're going to open the gamepass app, it will ask you to download and install the game services again :

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

Any download on xbox live is a total *** joke. I have been sat here today for three and a half hours waiting for a pathetic 2.2GB. It should easily have been finished in twenty minutes, and yet this *** *** is only at 28%. That is absolute crap. Why is
Microsoft so quick to take our money, yet expect us to put up with this total ***.

well my internet connect/speed jumps up and down cuz whole house hold uses it... but heres what i got

ping:250ms

download speed:1.7mbps

upload:0.88mbps

i use wow cant really get the higher speed....have other things to worry about but games shouldnt take that long to download even a 156mb game takes about 45 mins....before it didnt take that long..

I know my internet is bad but can you help me out

- PING 42ms

-download 4.58 Mbps

-Upload 0.63 Mbps

how bad is this?

Hey there Snooker Dave!

Please go ahead and create a new thread if you haven't already. This way you can receive support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. Thanks in advance!