Downloading Stuff

I would double check to make sure that you have enough free space to install whatever game you are trying to download, as well as check to see if any other updates or downloads are active.

Hello there!

Thank you for posting on Xbox Forums! just to clarify, when you try to download and install a game or app does it show an error code or message? If not, what troubleshooting have you tried so far to try and resolve it? I would first suggest you

Power cycle your console and if that doesn't work then I would suggest you try to

Troubleshoot your Network with the support article provided as well as this other support article for

Games not installing.

If you have any further questions please feel free to reply back letting us know. Thank you again for posting on Xbox Forums!

Hey, sometimes the xbox will download an update for the game or app before it actually downloads the game and wont show progress until its done.

otherwise you can clear local saved games by going to,

System > Settings > System > Storage

select clear local saved games and select yes to confirm, once the console restarts retry installing the game or app.

hope this helps.

Hm even downloading it on a free account seems to work fine, don't really know what the issue could be on your end. Have you tried to download it on the console?

Hello, this seems to be working fine for me, this may be dependent on being a Gold Member (not quite sure on that) but if you are already an XBOX Live Gold Member then please try to use another web browser like Google Chrome or Mozilla's FireFox to try to
get the items on the website. Please report back and see if that works out for you.