downloading puzzle issues

Discus and support downloading puzzle issues in XBoX Games and Apps to solve the problem; please Microsoft fix the puzzle download issue the download does not finish I keep trying but the download stops before it finishes... Discussion in 'XBoX Games and Apps' started by GeniuneCosine82, Jan 14, 2018.

  1. GeniuneCosine82
    GeniuneCosine82 Guest

    downloading puzzle issues


    please Microsoft fix the puzzle download issue the download does not finish I keep trying but the download stops before it finishes

    :)
     
    GeniuneCosine82, Jan 14, 2018
    #1
  2. sdman3321
    sdman3321 Guest
    Puzzles Not Downloading

    I purchased a puzzle using my gold. The gold was deducted from my account but the puzzle will not download. I also tried downloading free puzzles and they also will not download.

    I've downloaded free puzzles previously and had no issues. What's happening?
     
    sdman3321, Jan 14, 2018
    #2
  3. Memere1997
    Memere1997 Guest
    cant load puzzles

    I cannot play daily puzzles also cannot download purchased puzzles it just says downloading!! WHY?
     
    Memere1997, Jan 14, 2018
    #3
  4. AntiCartoon5607 Win User

    Jigsaw Not Woring

    I have the same issue. I paid for the puzzles, and the game just crashes when clicking on the download button on that puzzle.
  5. Loraine Mon Win User

    Getting new puzzles

    Hi,

    We appreciate you for bringing this up. To properly isolate your concern, we need to gather more details about the issue. Kindly answer the following questions:

    • Are there any error messages when you tried to download the puzzles?
    • What is exactly happening when you tried to download the puzzles?
    • Were you able to download puzzles on the same computer before?
    • Does the issue occur on a different profile?

    We're looking forward to your response.
  6. Delemar Win User

    Jigsaw Puzzles need fixed

    I have been having the same issues. I go to download a puzzle that I like and I have gold for, but once it starts to download it kicks me out of the program. When I open the program again I can see where it took the gold but it did not download the puzzle.
    When I look at the puzzle that I tried to download it does give me the option to download again. When I try to download it again it kicks me out of the program again. I tired going through settings and resetting the app and still have the same issue.
  7. PastOsprey45484 Win User

    Microsoft Jigsaw Part download of the Barns Collection and Architecture Collection

    I found the puzzle folder on my c drive. The pictures have downloaded but there must be a software issue as when you select the picture to do the puzzle, you get booted out of Microsoft jigsaw.

    Further information
  8. PoorBadge97 Win User

    Puzzles won't download

    have not been apple to download any of my puzzles or new puzzles
Thema:

downloading puzzle issues

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