Downloading games error

Discus and support Downloading games error in XBoX Games and Apps to solve the problem; In the last few months I haven't been able to download anything to my xbox 360, I haven't changed my broadband providers so that can be ruled out. I... Discussion in 'XBoX Games and Apps' started by i ayy lmao, Apr 17, 2015.

  1. i ayy lmao
    i ayy lmao Guest

    Downloading games error


    In the last few months I haven't been able to download anything to my xbox 360, I haven't changed my broadband providers so that can be ruled out. I have cleared my system cashe, deleted marketplace cashe and deleted the game and tried to re-download
    again, nothing has worked. All it is saying is can't download item, and after months of missing out on great games I'm sick of it, so if you can help me it will be much appreciated.

    :)
     
    i ayy lmao, Apr 17, 2015
    #1
  2. Lopper4444
    Lopper4444 Guest
    I cant play rainbow six vages 2

    So i just download this game and for some reason i cant play it bc it said the disc need clean it pretty much has the same error when you got a disc inside but it no disc it downloaded. Why is it saying that error tht i got a disc insside what could i do for it can work.
     
    Lopper4444, Apr 17, 2015
    #2
  3. onyxishere
    onyxishere Guest
    error downloading game

    Sorry to hear it. Did you try restarting the download from your download history (Settings>Accounts>Download History)?

    Also, which country do you live in and which country is your gamertag set for?
     
    onyxishere, Apr 17, 2015
    #3
  4. Downloading games error

    Does your physical location match your console region?
     
    THEOWENKILLER, Apr 17, 2015
    #4
  5. If you are able to delete the game from your drive it means you initiated the download, and therefore will have those free games in your download history.

    That means you will be able to download them again for free, once you get you problem sorted.

    Are you getting an error code of any kind on screen?
     
    THEOWENKILLER, Apr 17, 2015
    #5
  6. i ayy lmao
    i ayy lmao Guest
    No, all I'm just is 'item connot download'. It happends when I try to download anything
     
    i ayy lmao, Apr 17, 2015
    #6
  7. There is currently a service alert on the xbox status screen that may not be helping the situation.

    support.xbox.com/.../xbox-live-status

    Apart from that, you may need to call support to have them look at your account.

    Without any error codes or obvious reason for the issue, they may be the only ones who can help you.
     
    THEOWENKILLER, Apr 17, 2015
    #7
  8. Yes Nova
    Yes Nova Guest

    Downloading games error

    There has been some errors with the marketplace. It is in the status
     
    Yes Nova, Apr 17, 2015
    #8
  9. i ayy lmao
    i ayy lmao Guest
    But this has being going on for at least four months so I'm sure the marketplace errors in the status would have been fixed by now
     
    i ayy lmao, Apr 17, 2015
    #9
  10. THEOWENKILLER, Apr 17, 2015
    #10
  11. onyxishere
    onyxishere Guest
    This issue has been going on for a while and one that I've been experiencing as well. However, I found a bit of a workaround.

    Start your download. When it fails do not delete the download but restart it again. It should continue on from the point it left off. A bit annoying to have to do this but at least you get the content you wanted.
     
    onyxishere, Apr 17, 2015
    #11
  12. i ayy lmao
    i ayy lmao Guest
    I'll try to delete my profile and re-download again, if it fails I'll let you know
     
    i ayy lmao, Apr 18, 2015
    #12
  13. Downloading games error

    Be sure to only delete your profile and not your game saves.
     
    THEOWENKILLER, Apr 18, 2015
    #13
  14. i ayy lmao
    i ayy lmao Guest
    I deleted my profile and re-downloaded it agin and still the same problem, would there be a problem with my hardware?
     
    i ayy lmao, Apr 18, 2015
    #14
  15. It is possible, but before buying any new items call support and have them look at your account.

    It may be something extremely simple that they can fix in minutes.

    Have you tried onyx62is suggestion?
     
    THEOWENKILLER, Apr 18, 2015
    #15
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