Downloading from the microsoft store/Xbox app

Cancel the download from Xbox app and start it again from Microsoft store app

Try downloading the game again, but this time download it directly from the Xbox app.

*The Xbox app can be found at the Microsoft store.

Download xbox app on your pc from the microsoft store then on microsoft store click 3 dots "downloads and updates" and you should be able to do so.

Make sure simulator app is not running

Val,

Have you tried just downloading the game from the Microsoft store app? Even from the Xbox app it is gonna take you to the store.

Hello, Lucas.

I am indeed talking about the Xbox Installer for the Xbox app for Windows.

He didn't try to download is from the Microsoft Store, he downloaded it from the web. I'll tell him to try downloading it from the Microsoft store.

Thanks,

Rotem.