Downloading error on Xbox Game pass app

Same issue.

Xbox Game Pass does not work (Microsoft store does).

Error 0x0000000 when trying to download anything.

Parallels 17 - Windows 11 Insider Preview - Mac M1

Many other people with the same issue - https://forum.parallels.com/threads/xbox-app-cant-download-games-download-throws-error.355397/#post-895744

Are you downloading from the Microsoft Store app? If so, try downloading from the Xbox app (not the console companion app) instead. If you don't have that app downloaded, you can download it at https://www.xbox.com/xbox-game-pass/pc-games?xr=shellnav

Can you please try downloading the Xbox game pass app itself to play from there?

https://www.xbox.com/en-US/apps/xbox-game-pass-...

Hi Darhyl,

Tried all this and nothing changed, still not working.

Also tried installing a different game through Xbox app and as soon as install starts it comes up with Error code: 0x86e00196

This happens with any new game I try to download from Game Pass, but i do own a few games outright on the Xbox App and these start downloading just fine. So just issue with Game Pass games.

I have Game Pass Ultimate and I am signed into everything (Xbox App, Microsoft Store, Windows Pc account) using the same microsoft account. Running windows 10.

Thanks for your help!

If you have bought Game Pass Ultimate, then it includes Games Pass for Xbox, Game Pass for PC, EA Play for Xbox, Cloud Gaming on android & Xbox Live Gold. So yes, you can use it on your PC.

It's simple to use, download the Xbox app on your PC, log in with the account that has Game Pass Ultimate, and then download a game from the app, once downloaded, start the game.