Downloading an app to Fortnite

Discus and support Downloading an app to Fortnite in XBoX Games and Apps to solve the problem; I just bought a new console, xBox One s, for my son. An offer came with the box, Fortnite Battle Royale - Eon Bundle He typed the code but he can´t... Discussion in 'XBoX Games and Apps' started by KimdBL, Oct 4, 2018.

  1. KimdBL
    KimdBL Guest

    Downloading an app to Fortnite


    I just bought a new console, xBox One s, for my son.

    An offer came with the box,

    Fortnite Battle Royale - Eon Bundle

    He typed the code but he can´t see the content of the offer.

    We can see that it is registered on the account but nothing more.

    Can someone please help us?

    My son is devestated!

    He is also stressed out about that this offer will be refunded if he doesn´t collect what ever it is.

    I´m just a mom who has no clue what so ever about these things. :-/

    Thank you sooo much in advance!

    :)
     
    KimdBL, Oct 4, 2018
    #1
  2. Conan isn't working

    Same problem with fortnite, digital app or game will refuse to launch
     
    thebigrussian37, Oct 4, 2018
    #2
  3. Var1ares
    Var1ares Guest
    Games and Updates won't install

    Update: Fortnite Battle Royale was downloading from 1:04pm to 1:09pm, stopped and then began downloading again at 1:11pm and stopped a minute later at 3.0%
     
    Var1ares, Oct 4, 2018
    #3
  4. XBF Erick C
    XBF Erick C Guest

    Downloading an app to Fortnite

    Hey there KimdBL

    I'm sorry to hear you are running into this issue. Now the Eon Cosmetic set that it's supposed to come with is a Skin, Epic Aurora Glider and a Rare resonator Pickaxe. Have you all been able to go into the "Locker" option within the game already? This is
    where the content would show up.

    If it's still not showing up I would recommend following the "How to add or remove a Microsoft account on Xbox One"
    and start by Removing the account first, and then Adding the account back onto the Xbox one console.

    If at this point you are still not seeing the Bonus Content Let us know so we can offer more assistance.

    You can always also attempt to
    Contact Support
    so they may assist you with some Basic Troubleshooting if you don't feel comfortable enough doing this on your own.

    I hope this helps!!
     
    XBF Erick C, Oct 4, 2018
    #4
  5. KimdBL
    KimdBL Guest
    Thank you so much Eric for your quick reply.

    We will try this and if it does’nt work I will come back.

    Thanks again!

    //Kim
     
    KimdBL, Oct 4, 2018
    #5
  6. KimdBL
    KimdBL Guest
    Hi again,

    He tried what you suggested but it still doesn’t show.

    We tried to get in contact with support yesterday. Someone would call back. There was a call from an American number but we couldn’t hear anyone on the other side of the line.

    Please advise us what to do now.

    I’m forever grateful!

    My son wont be with me for one week now and I am not sure I will be able to do anything on the console but I can try.

    Thanks!
     
    KimdBL, Oct 4, 2018
    #6
  7. XBF Javier R
    XBF Javier R Guest
    Hello there!

    We understand that there is an issue with receiving the content (Eon Bundle)
    for Fortnite.

    Is the Xbox account linked
    to an Epic account by any chance?

    It would be best to check the View and download game content and add-ons on Xbox One article to ensure that the bundle
    is something that might need to be installed.

    Give these options a shot and let us know if this works.

    Best wishes!
     
    XBF Javier R, Oct 5, 2018
    #7
  8. KimdBL
    KimdBL Guest

    Downloading an app to Fortnite

    Hi again and thanks again for rhe quick reply.

    Should it or should it not be linked? I didn’t understand whether it was or not out of your question.

    Unfortunately I can not check any need of installing any bundle.

    I have to ask my son next friday.

    I will come back!

    Thanks!

    //Kim
     
    KimdBL, Oct 6, 2018
    #8
  9. Hi Kim,

    It is recommended to link the account; it is not necessary though. It helps when trying to contact the developers: Epic Games when in-game currency is missing or when there are issues in-game in general. It also allows users to play cross platform when they
    have an epic account.

    Click on the following link:
    Link Your Account


    Once the page loads, it will show a log in page. Click on the platform being used (In this case, the Xbox symbol). Enter the email and password for the Xbox Account. Afterwards, it will ask to create a new epic account or link an existing epic account.

    I hope this information helps Downloading an app to Fortnite :)
     
    XBF Jasmine Z, Oct 6, 2018
    #9
  10. KimdBL
    KimdBL Guest
    My son says it’s allready linked.
    Downloading an app to Fortnite [​IMG]


    Please advise.
     
    KimdBL, Oct 6, 2018
    #10
  11. XBF Leslie D
    XBF Leslie D Guest
    Hi Kim!

    I'm sorry to hear that this has been a hassle :\

    I would recommend to
    Uninstall and Re-install the game
    . Since you were able to confirm the code was redeemed on his account through the

    Order History
    . It should have granted the ownership to the account.


    Also, if issue persists I would recommend for you to contact Live Support so they can assist you further into registering your Xbox.

    The best way to reach Live Support would be here: https://support.xbox.com/contact-us#0

    It's going to ask if you want help from the virtual agent select no thanks, pick the category(Games)
    and just pick a contact method (request a call from support or Chat is faster).

    Hope this helps !
     
    XBF Leslie D, Nov 2, 2018
    #11
  12. XBF Jasmine Z Win User

    Downloading an app to Fortnite

    Hi Kim,

    It is recommended to link the account; it is not necessary though. It helps when trying to contact the developers: Epic Games when in-game currency is missing or when there are issues in-game in general. It also allows users to play cross platform when they
    have an epic account.

    Click on the following link:
    Link Your Account


    Once the page loads, it will show a log in page. Click on the platform being used (In this case, the Xbox symbol). Enter the email and password for the Xbox Account. Afterwards, it will ask to create a new epic account or link an existing epic account.

    I hope this information helps :)
  13. KimdBL Win User

    Downloading an app to Fortnite

    Hi again and thanks again for rhe quick reply.

    Should it or should it not be linked? I didn’t understand whether it was or not out of your question.

    Unfortunately I can not check any need of installing any bundle.

    I have to ask my son next friday.

    I will come back!

    Thanks!

    //Kim
  14. XBF Leslie D Win User

    Downloading an app to Fortnite

    Hi Kim!

    I'm sorry to hear that this has been a hassle :\

    I would recommend to
    Uninstall and Re-install the game
    . Since you were able to confirm the code was redeemed on his account through the

    Order History
    . It should have granted the ownership to the account.


    Also, if issue persists I would recommend for you to contact Live Support so they can assist you further into registering your Xbox.

    The best way to reach Live Support would be here: https://support.xbox.com/contact-us#0

    It's going to ask if you want help from the virtual agent select no thanks, pick the category(Games)
    and just pick a contact method (request a call from support or Chat is faster).

    Hope this helps !
  15. XBF Javier R Win User

    Downloading an app to Fortnite

    Hello there!

    We understand that there is an issue with receiving the content (Eon Bundle)
    for Fortnite.

    Is the Xbox account linked
    to an Epic account by any chance?

    It would be best to check the View and download game content and add-ons on Xbox One article to ensure that the bundle
    is something that might need to be installed.

    Give these options a shot and let us know if this works.

    Best wishes!
  16. KimdBL Win User

    Downloading an app to Fortnite

    Hi again,

    He tried what you suggested but it still doesn’t show.

    We tried to get in contact with support yesterday. Someone would call back. There was a call from an American number but we couldn’t hear anyone on the other side of the line.

    Please advise us what to do now.

    I’m forever grateful!

    My son wont be with me for one week now and I am not sure I will be able to do anything on the console but I can try.

    Thanks!
Thema:

Downloading an app to Fortnite

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