Downloaded Xbox profile has incorrect gamerscore

Discus and support Downloaded Xbox profile has incorrect gamerscore in XBoX on Consoles to solve the problem; So I have surfed around the forums and even contacted support about this. But when I download my profile to my current Xbox/Xbox One or any friends... Discussion in 'XBoX on Consoles' started by Gotham Command, Jan 18, 2014.

  1. Downloaded Xbox profile has incorrect gamerscore


    So I have surfed around the forums and even contacted support about this. But when I download my profile to my current Xbox/Xbox One or any friends Xbox the gamerscore is incorrect. Xbox.com and other 3rd party gamerscore tracking sites display the correct
    score. I had no issues until I followed the guide for clearing the cache to resolve the issue for extended login in time to Xbox LIVE. If I unlock any online achievement the score returns to the correct score on the blade screen and dashboard page that shows
    myself and friends online. If I enter into the dashboard page there is shows completed games and achievements the score is incorrect no matter what is unlocked achievement wise.

    The only thing that has changed in my hardware setup is that I did a full transfer HDD to new HDD when I bought an E series console and retired my Slim. Again I stress I had no issue before following any of these steps and all support has done is run me
    in the circle of delete the profile,clear the cache if that doesn't work try again in 24 hours. Hopefully somebody here can help me out with this...It's not the console! (It's the downloaded profile from Xbox)

    Feel free to PM me as well as post a reply and thank you for any help anybody can give.

    :)
     
    Gotham Command, Jan 18, 2014
    #1
  2. Downloaded Xbox profile has incorrect gamerscore

    I'm having the same problem. I just purchased an xbox one a couple of weeks ago and today I downloaded my profile on to a 360 ( not my original home console) and I'm missing around 1500g can someone please help thank you!
     
    Beatle fan 24, Jan 18, 2014
    #2
  3. RafaelCBF0
    RafaelCBF0 Guest
    Downloaded Xbox profile has incorrect gamerscore

    I have the same issue, but, when you come on here to xbox.com, does it still give you the wrong Gamerscore? you may just have to delete and redownload it again, if that still does not work and you see the wrong score on the console but not on the One or
    the PC then it may be an internal issue of which wont be fixed even if you call xbox support, just sit tight, your score is fine if it shows up right on xbox.com.
     
    RafaelCBF0, Jan 18, 2014
    #3
  4. Lillithvain
    Lillithvain Guest

    Downloaded Xbox profile has incorrect gamerscore

    If you haven't synced the profile on your home console w/ xbox live the Gamerscore/achv will not update. If you download the profile to another console it will only load the profile from the last saved point when you last logged into xbox live from your
    home console.
     
    Lillithvain, Jan 18, 2014
    #4
  5. Sorry Lillithvain that does not resolve the issue. If any official Xbox support members can reply to this it would be greatly accepted.
     
    Gotham Command, Jan 19, 2014
    #5
  6. I am having this same exact issue right now! I had to redownload my profile on my console and now my gamerscore is missing about 4000 points. My Xbox One/Xbox.com/3rd party websites are all displaying the correct gamerscore but not my 360. Did your problem
    sort itself out? Or are you still having problems?
     
    CaptainCommanda, Feb 24, 2014
    #6
  7. DGYT
    DGYT Guest
    To be quite honest , if it does not fix its self within a couple weeks, it probably will not. I'm missing around 5,600 G because i use every platform, (WP8,W8,X360,X1, GFWL.). Something more likely to happen if you use multiple platforms.
     
  8. Downloaded Xbox profile has incorrect gamerscore

    Cross consol gamerscore is very funny it doesnt like to work
     
    UnsoughtThree, Feb 25, 2014
    #8
  9. Aw man that's lame. I have had no problems with gamerscore up until this point, I sure hope this can be patched to fix or something. I know its so trivial but I've worked hard trying to get that score up!
     
    CaptainCommanda, Feb 25, 2014
    #9
  10. matthewiag
    matthewiag Guest
    I have also got the same problem I have re-downloaded my gamertag on the 360 and I lost my Xbox one gamerscore so it was not adding to the total what it shown on me Xbox one or smartglass app.

    -

    When I re-downloaded the score when down to 97405 so I was missing 7340 from Xbox one.

    -

    FIX (Worked for Me): I managed to fix it by earning an achievement on Xbox One then signing out and then signing back in to 360.

    -

    I hope this helps people if they are having problems after recovering from Xbox one
     
    matthewiag, Mar 3, 2014
    #10
  11. Chrisy IRL
    Chrisy IRL Guest
    Same thing happend to me anyone help ?
     
    Chrisy IRL, Jun 7, 2014
    #11
  12. Chrisy IRL
    Chrisy IRL Guest
    All you have to do is earn a achievement and it goes back to normal
     
    Chrisy IRL, Jun 7, 2014
    #12
  13. Downloaded Xbox profile has incorrect gamerscore

    Until the profile is downloaded again...I've been in touch with the backline team at Microsoft and they are aware of the issue. I was told a fix is in the works but not high on the list currently. Thanks for the input everybody.
     
    Gotham Command, Oct 31, 2018
    #13
  14. Chrisy IRL Win User

    Downloaded Xbox profile has incorrect gamerscore

    All you have to do is earn a achievement and it goes back to normal
  15. UnsoughtThree Win User

    Downloaded Xbox profile has incorrect gamerscore

    Cross consol gamerscore is very funny it doesnt like to work
  16. DGYT Win User

    Downloaded Xbox profile has incorrect gamerscore

    To be quite honest , if it does not fix its self within a couple weeks, it probably will not. I'm missing around 5,600 G because i use every platform, (WP8,W8,X360,X1, GFWL.). Something more likely to happen if you use multiple platforms.
  17. Gotham Command Win User

    Downloaded Xbox profile has incorrect gamerscore

    Sorry Lillithvain that does not resolve the issue. If any official Xbox support members can reply to this it would be greatly accepted.
  18. RafaelCBF0 Win User

    Downloaded Xbox profile has incorrect gamerscore

    I have the same issue, but, when you come on here to xbox.com, does it still give you the wrong Gamerscore? you may just have to delete and redownload it again, if that still does not work and you see the wrong score on the console but not on the One or
    the PC then it may be an internal issue of which wont be fixed even if you call xbox support, just sit tight, your score is fine if it shows up right on xbox.com.
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Downloaded Xbox profile has incorrect gamerscore

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