downloaded to wrong profile

MonkeyMayhem45 · Dec 27, 2014

Hi, my son downloaded a game to his profile on xbox one instead of my profile on the same console. i can't get to play the game unless im on his profile . can i swap the ownership or can i make shared on the console

for all to play ?

:)

DameonLuvzDeb05 · Dec 27, 2014

Downloaded Game to Wrong Profile

There are no refunds for items purchased on live.

However, the content you downloaded is linked to both the tag and the console it was downloaded to. This means that you will be able to access minecraft with any account on the console the game was originally downloaded to. Go ahead and play to your hearts
content.
Click to expand...

what if i dont have access to that profile anymore.... Help e

onyxishere · Dec 27, 2014

Downloaded Game to Wrong Profile

There are no refunds for items purchased on live.

However, the content you downloaded is linked to both the tag and the console it was downloaded to. This means that you will be able to access minecraft with any account on the console the game was originally downloaded to. Go ahead and play to your hearts
content.

maxen · Dec 27, 2014

If he logs into his profile and goes to Settings and then Home Xbox, he should be able to mark the console as his Home Xbox.

This will allow all profiles on that console to play the game.

maxen

If he logs into his profile and goes to Settings and then Home Xbox, he should be able to mark the console as his Home Xbox.

This will allow all profiles on that console to play the game.

DigitalAssassin

Hey there, a lot of the time this happens you have actually used the wrong email address as I believe it's impossible to have two gamertags on the one email.

To find the correct email address if you can still sign-in to the profile on the console through the auto sign-in feature you can see the email in the top right corner of the screen:

support.xbox.com/.../forgot-microsoft-account

Mister Gwyther

Hey there Da! With both of these accounts on your console, can you check the WLID it shows on these account under Account Management for me. Are these exactly the same, or is there a slight variation between them, possibly a single character like ".co" instead
of ".com"? Let me know what you find out, thanks!

Njal the Blue

Are you sure that you are using the correct email address associated with the account?

TwelfthRanger44

account.xbox.com/.../Profile is my profile I'm trying to recover

downloaded to wrong profile