Downloaded the last update yesterday and Now the Xbox One doesnt respond.

Hey guys,

Sorry to hear about the issue. For this specific error, you will want to follow the steps on our

Xbox One Update Troubleshooter to reset the display settings. After this, navigate to the Troubleshoot screen and select 'Reset this Xbox', selecting
Reset and keep my games & apps.

Keep us posted!

Me too. The update seemed to take a long time, the xbox one turned off as it was preparing to restart, came up with the error message, I was given the option to restart so I did and that was the last time I could see anything from the xbox one on
the tv. Just the no signal screen on tv.

I wondered if anyone experiencing this has a Samsung tv as sky tv have been having serious issues with compatibility after background updates on samsung tvs. Could this be a compatibility issue with the tv software and the new xbox one updated software?

Have tried all of the recommended steps, even prepared to do an offline update but it is impossible without some co operation from the xbox one itself!

Interestingly, when I switch on the xbox and the light comes on there is very little start up noises, no loud hard drive initialising as usual, just a quiet high pitch humming. Also the xbox one will not turn off by pressing the xbox one switch once on
the front of the box, it will only turn off if you hold it down. Neither will it turn on by holding down the xbox button on a controller.

Is anyone else experiencing this issue? Can anybody help?

thanks for responding, um as of now it is still freezing basically as soon as i turn it on. sometimes it doesnt even get past the startup sequence and other times it will be 3 red rings or one with an error code E 79.Also it will sometimes let me start playing
a game for mabe 5 minutes and then freeze.Problem I was having with the update before the freezing were video apps not workin, disconnectivity and constant updates that lasted about 4 minutes and then my xbox would freeze.I could go on and on.

I have responded about 6 times since yesterday and they responded once saying i was not qualified or something so they completely ignored my questions being asked to why i was ignored and all xbox support does is tell me to do it again and that doesnt
work.

I updated yesterday the app and after i tried to broadcast my xbox stopped responding and starting games. i forced to turn off the xbox. After i uninstalled and reinstalled the app and now wrks very well.