Downloaded microsoft $$$ to wrong account.

I preordered a game through gamestop.

They sent me a code that downloaded $$$ into my "microsoft account balance" on XBOX one.

The problem is that I wasn't logged into the correct XBL account.

Is there any way to have the money moved to the correct account?

:)

 

I got a great Gamertag, but now i cant play my 360 games on backwards compatible. Wat do?

So with Microsoft allegedly releasing all of those names into the wild, me and my friends looked for cool, OG names. I was able to get the name Vyper, but ever since I changed my name I haven't been able to play backwards compatible games. I would load the game and it would tell me that I needed to re download my account to be able to play, but when I tried to re download it it tells me "Sorry, this profile can't be downloaded. Original Xbox Live accounts aren't supported anymore. Create a new account instead." Was I actually able to get an OG name, but Microsoft still thinks its an old account, or am I doing something wrong?

 

Game Downloaded to Wrong Account

Game content cannot ordinarily be transferred between accounts, but if you speak with Microsoft Support they will know for sure - it is definitely outside the realms of what we can do here on the forums. I don't think they can transfer the content, but it
can be worth speaking with them to make sure.

support.xbox.com/contact-us

For the time being, if your son's account is logged in you will be able to play the game. Connect a second controller and sign it in as him, then whoever is playing on the other controller can play the game with their own profile.

 

Hi, no there is no way to transfer the money from one account to another.

 

You cannot convert your account balance from one currency to another.
You cannot transfer the money in your Microsoft account to another Microsoft account.
This includes transfers between accounts held by friends, family members, or even other accounts registered
in your name or determined to be owned by you.

 

While there isn't any way to transfer Microsoft account currency between accounts. You can always "gift" an item you were planning to buy to the other account I believe. I once bought Halo for my brother that way.

Best,

Nozzle