downloaded gift cards but they do not appear, where are they who do i talk to

Hi Warren, my name is Jhon, and will be a pleasure help you

It's frustrating when downloaded gift cards don't appear, especially when you're excited to use them. I can help you figure out where your missing Microsoft game gift cards might be and who to contact:

Check Purchase History:

Firstly, double-check your purchase history to confirm the download was successful. You can check your Microsoft account purchase history at

https://myaccount.microsoft.com/.

Look for the specific purchase date and amount of the gift card(s).

Verify Redeem Location:

If downloaded, ensure you downloaded the gift card to the correct account. Make sure you redeemed the code on the same Microsoft account you plan to use it on.

Search for the specific gift card amount you were expecting to see.

Check your Microsoft account balance:

You can check your Microsoft account balance online or on your Xbox console. Trough the next link you can check more detailed how to check

https://support.xbox.com/help/account-profile/manage-account/check-your-microsoft-account-balance

I hope this helps! Don't hesitate to ask if you have any further questions or need additional clarification.

If you are talking about using a Microsoft gift card where it puts money into your MS account then no.

If you are talking about like a visa gift card type that you can get at most retailers these sometimes do not work well with MS because these gift cards sometimes are not reloadable and they do not work well with recurring subscription services.

I have NO IDEA where to buy those damn gift cards for Canada.

Do they even exist???

Cause it seems the only $$$ gift card I can find are for the states and will NOT work on

a Canadian profile. So how the hell do I buy stuff now? Not using credit cards or things like that on my xbox/xbox one.

So where/how do I get a prepaid card?

Where did you purchased the gift card?

If you purchased 4x$15 gift cards, in your order history appears 4 redemptions?
(Change x4 and $15 for the quantity and value that you purchased)

Yeah I'm getting the same issue. Talked to a CS rep, they said it had something to do with Debit Cards not accepting Pre-Orders. they reccomended I use a Credit Card or a Gift Card.