Downloaded games are choppy, pixelated and sometimes freeze on my Xbox One.

Discus and support Downloaded games are choppy, pixelated and sometimes freeze on my Xbox One. in XBoX Games and Apps to solve the problem; Games download fine, load fine, but then when they come on, there are black bars that flash all over the screen for a fraction of a second each, like... Discussion in 'XBoX Games and Apps' started by digitaltone, May 23, 2017.

  1. digitaltone
    digitaltone Guest

    Downloaded games are choppy, pixelated and sometimes freeze on my Xbox One.


    Games download fine, load fine, but then when they come on, there are black bars that flash all over the screen for a fraction of a second each, like pieces of the games are missing. Some games, eventually will give a loud stuttering noise, freeze and
    restart the console. Any ideas?

    :)
     
    digitaltone, May 23, 2017
    #1
  2. billyisbraggin
    billyisbraggin Guest
    Xbox One 3D Blu ray playback terrible

    I downloaded the blu ray update today, 34mb, and all went well, put in a 3d movie, played but has no voices, has 4 sections from top to bottom of different shades of colors. It is all pixelated and very choppy?

    Any ideas guys?
     
    billyisbraggin, May 23, 2017
    #2
  3. psychostepho310
    psychostepho310 Guest
    Hulu Plus & Netflix Unresponsive

    I have the exact same problem, especially with Netflix. They also work fine on my computer but then on the Xbox One Hulu sometimes doesn't load any videos, on Netflix it'll load them, but more than half of the time it gets choppy: the screen freezes while
    the audio keeps going. I exit and go back in, sometimes an hour later, and it still happens making the app basically unusable!
     
    psychostepho310, May 23, 2017
    #3
  4. Mister Mascot
    Mister Mascot Guest

    Downloaded games are choppy, pixelated and sometimes freeze on my Xbox One.

    Hey there digitaltone,

    Are you seeing this happen with all games and apps or just in a specific game? Let's have you try the steps on

    this guide     to see if it helps.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, May 24, 2017
    #4
  5. digitaltone
    digitaltone Guest
    Didn't fix it. Not apps, just games, and as of last night, games downloaded or with the disc.
     
    digitaltone, May 24, 2017
    #5
  6. Mister Mascot
    Mister Mascot Guest
    Bummer, it's possible the console is having a hardware issue and needs to be repaired. Can you share a picture or video of what you're seeing so we can get a better look?

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, May 25, 2017
    #6
  7. digitaltone
    digitaltone Guest
    I went ahead and returned it, traded for a new one, and the new one is good as gold! Thank you for helping, though!
     
    digitaltone, May 27, 2017
    #7
  8. Mister Mascot
    Mister Mascot Guest

    Downloaded games are choppy, pixelated and sometimes freeze on my Xbox One.

    Glad to hear that exchanging the console helped. Happy gaming!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Nov 2, 2018
    #8
  9. Mister Mascot Win User

    Downloaded games are choppy, pixelated and sometimes freeze on my Xbox One.

    Didn't fix it. Not apps, just games, and as of last night, games downloaded or with the disc.
    Bummer, it's possible the console is having a hardware issue and needs to be repaired. Can you share a picture or video of what you're seeing so we can get a better look?

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  10. Mister Mascot Win User

    Downloaded games are choppy, pixelated and sometimes freeze on my Xbox One.

    Hey there digitaltone,

    Are you seeing this happen with all games and apps or just in a specific game? Let's have you try the steps on

    this guide     to see if it helps.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  11. Mister Mascot Win User

    Downloaded games are choppy, pixelated and sometimes freeze on my Xbox One.

    I went ahead and returned it, traded for a new one, and the new one is good as gold! Thank you for helping, though!
    Glad to hear that exchanging the console helped. Happy gaming!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  12. digitaltone Win User

    Downloaded games are choppy, pixelated and sometimes freeze on my Xbox One.

    Hey there ,

    Are you seeing this happen with all games and apps or just in a specific game? Let's have you try the steps on

    this guide     to see if it helps.

    _______________________________________________________

    Mister Mascot

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
    Didn't fix it. Not apps, just games, and as of last night, games downloaded or with the disc.
  13. digitaltone Win User

    Downloaded games are choppy, pixelated and sometimes freeze on my Xbox One.

    Didn't fix it. Not apps, just games, and as of last night, games downloaded or with the disc.

    Bummer, it's possible the console is having a hardware issue and needs to be repaired. Can you share a picture or video of what you're seeing so we can get a better look?

    _______________________________________________________

    Mister Mascot

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
    I went ahead and returned it, traded for a new one, and the new one is good as gold! Thank you for helping, though!
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Downloaded games are choppy, pixelated and sometimes freeze on my Xbox One.

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