download the game by 'give a present'

I bought the game age of empire this 2 mai 2020. By the activation 'give a present', i try to download this game, but this download was to long. Now, i can't download this game because the present is activated (no download). What do i do ?

If the Game was reddemed on Your account, you should Have no Problem By Istalling It. Try See "My Games and Apps.

Try to cancel the previous download

I am sold on your presentation, going to download it now to give it a try.

I have the same issue. Checked in my games and apps, it is present. Deleting and downloading again not only didn’t work, it broke my save and made me restart the game. I’ve also done a console reset. To be clear:

My games and apps, the dlc is present.

In in game menus, the dlc is NOT present. It gives me the option to download, which accomplishes nothing. The dlc is listed here as “purchased,” and will not function. Other minor dlc items are listed as “installed” and work fine. According to Ubisoft’s site, you should be able to access the DLC after completing sequence 4. I have finished sequence 4 and can’t access it. Power cycle did nothing to fix this.

You could create another account to get the code and hold onto the code until Christmas. Other then that I don't think there is any way to do so.