Download stopped

SamanthaStubberfield · May 28, 2020

I am trying to download alien isolation off of game pass on xbox one. I keep getting a download stopped error. I have been in contact with xbox support. We have tried everything we can to get it to work. Resetting everything, changing outlet, erasing. I
was then told to contact sega which i have done. They reckon its not an issue they can fix as xbox are the ones supplying it on gamepass. So now ive been sent back to xbox support. Has anyone had this issue. Or been able to fix it.

I must mention i can download any other game on game pass just not this one. Yes my xbox ultimate is working fine. I have space. My internet is working. Getting very frustrated. Please if any one can help

:)

TheBalabooboo

When you reset everything and unplugged the unit, did you unplug the power cable from the back of the console? Doing this for about 15 minutes will clear the cache on the unit. (NOTE: The power cord MUST be removed from the back of the console for this to
work.)

Give that a try and see what happens.

collector57

I get the same error when i try install update of Destiny

collector57

It says: ready for installation, 27,2 GB

If i try to install, i get error

collector57

Yes, Country settings is correct

SamanthaStubberfield

Okay i will try that in the morning on my external hard drive and see whag happens. I may also try downloading the game on my partners xbox and see what happens.

I have downloaded another game from game pass of 30 gbs earlier today and that had no problem downloading at all.

Download stopped