Download speed issues

EJZEE28 · Sep 2, 2020

Hey guys Im trying to find someone to point me in the right direction on getting my speeds under control.

Here is my situation:

I have a 200 mbps service. I test my connection on my laptop with a wired connection and i have 200 mbps. I test my network connection on my xbox using the same ethernet and im only receiving 50-70 mbps. Then downloading my game updates i fluctuate between
70 mbps and 200 kbps. Its very frustrating. I did try talking to my isp but the seem to be clueless. Hope someone can help!

Thanks!

:)

Hyperion CMDR

its what Eric said. its based on the connection of console to the network. it also is based on your connection speed and what is connected to it. I know mine can jump between 30 and 120 depending on how many are connected to my network.

XBF Erick C

Hey there Mr,

Sorry to hear you are running into this issue. Now when it comes to downloads it is going based off of the connection between the console and your network. Now although the download speeds are not too slow, you can always take a look at our support page
to help
Troubleshoot slow game or app downloads on Xbox One.

If you continue to run into problems you can also take a look at
Port Forwarding your console.

Give this a try and let us know of any changes.

RoGuE iSniperz

It is prob a issue with your modem or connection not the xbox itself.

Sounds about right its not the Xbox its more Internet Issue and thats what im dealing with since that happened on the Lockdown started on Mar 23rd but im getting Openreach Engineers coming out check my phone line that connect too my Broadband

AndrewLiverpool

Hello,

I have tried all the steps of factory reset, soft reset, removing and adding account on the xbox, unplug power supply, clear MAC address, and etc..but nothing seems to work. All other devices on my network are getting around 500mbs that are wired and 400mbs
wireless, but when i run a speed test in the setting on my xbox , I only get around 160mbs. I thought maybe it was ethernet cable so plug it into other devices and ran speed test and its getting around 500mbs so it not the cable. I connect my xbox to wifi,
ran a test , and it still gets around 160mbs, but running a test on other devices on wifi, I'm getting around 400mbs. What gets me is if I open up the default internet browser on the xbox and go to speediest.net, i get around 500mbs on that test. I cannot
figure out what the issue is and need some help.

Please and Thank You.

XMoIsBackX

It could be your downloading multiple games/updates causing this issue or it is your Internet Service Provider.

Download speed issues