Download option doesn’t appear

Discus and support Download option doesn’t appear in XBoX Accessibility to solve the problem; when I am on my Xbox and in the Microsoft store and click on a game the option to download, purchase, install etc. doesn’t appear. I can not scroll... Discussion in 'XBoX Accessibility' started by TAROist650, Jun 5, 2018.

  1. TAROist650
    TAROist650 Guest

    Download option doesn’t appear


    when I am on my Xbox and in the Microsoft store and click on a game the option to download, purchase, install etc. doesn’t appear.

    I can not scroll further up and I have 1 TB of space on my external hard drive available and 100 GB of space available on the Xbox itself.

    System is also up to date.



    Download option doesn’t appear [​IMG]

    :)
     
    TAROist650, Jun 5, 2018
    #1
  2. NatHull
    NatHull Guest
    Menu doesn’t appear

    I'm also having the same issue with my son's xbox one. It started happening a couple of days ago, nothing loads, just a black screen. Pressing the xbox button on the pad makes the black screen darken a little bit, like the home menu SHOULD appear, but it
    doesn't. Holding the xbox button down makes the controller vibrate, but the menu to switch the controller and/or console off doesn't appear either. I have to leave it for a long time and then it seems to shut itself down.

    I've tried wiping it down, restoring it to factory settings, and I've recently updated the console, and it worked for around 20 mins before the error occurred once more.

    Any ideas?
     
    NatHull, Jun 5, 2018
    #2
  3. NostalgicSteak2
    NostalgicSteak2 Guest
    Menu doesn’t appear

    when I turn on the Xbox one the menu won’t come up on the left like it always has. I can’t do anything. Help!
     
    NostalgicSteak2, Jun 5, 2018
    #3
  4. Marian Dascal Win User

    Microsoft ticketing system

    It doesn’t work and also the only support option that appears is unavailable
  5. Kovacs1555 Win User

    Sea of Thieves

    Hi Jim!

    If its a download, has it downloaded? Sometimes if something doesn’t appear it may not be downloaded.
  6. ElTioGolden Win User

    Xbox In-game voice reporting not appearing

    I have the same problem, I have an Xbox series x and the option doesn’t appear, idk what is going on :(
  7. Santiago Fernandez4 Win User

    Why can’t I find the tab to redeem digital direct offers?

    I already said in the first question that the first option you gave me doesn’t appear. The second doesn’t come up either, all I see in “full library” air the Xbox game pass games and stuff like that
  8. CrazyChris02 Win User

    Won’t Let Me Download Game

    My purchase history says I own the game, but I can’t download it from the store, and it doesn’t appear in my games list.
Thema:

Download option doesn’t appear

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