Download Keeps saying "Installation Stopped"

sarcasmatorial · Apr 13, 2015

I just bought Just Dance 2014 (disc) for my xbox one and I purchased a song off of there. When I go to the downloads section, it says "Queued: Queued." After about three minutes, though, a notification on the bottom says "Installation Stopped." It brings
up a message, when I click on it, that says, "Something went wrong: Give it another try. If this happens again, let us know by entering 0x8007000e at xbox.com/errorhelp so we can investigate." When I entered the error code, it says, "Sorry! Nothing found"
or the like. I've tried reinstalling it again and again, but it just does the same thing. I also turned my xbox off and on again, and also disconnected and reconnected it from wifi. Help?

:)

LjGotClout · Apr 13, 2015

My game keep saying installing stop

my game keeps saying installation stopped

GHOSTY 3 0 · Apr 13, 2015

I can't download my game

I'm trying to download halo 5 but it won't let me it keeps saying installation stopped

and the error code is 0x80070001

shadow of arman · Apr 13, 2015

have you tried canceling your download and downloading again? and also have you checked how much space there is in your storage?

sarcasmatorial · Apr 14, 2015

Yes, I cancelled it and tried again and nothing happened. Also, I have only used 32% of my storage, so I don't think that's an issue.

SEspider-205A7106-3CB6-4E8F-B03F-FDA36C87FFF0 · Nov 1, 2018

I'm having the same issue with Rayman.

And Halo: MCC

Craigyboi06

My Forza 5 downloads then when reaches 20% it says installation stopped, not sure why and when I keep trying to re install it keeps doing it, please help

Lucas Lauer

Hello, Seth. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

May I know if this is a dic game or a digital copy of the game?

Waiting for your kind reply.

Pickup Line NL

Okay my xbox was send for service because this was just one of many problems

Cowgrlzroc

Sorry to hear about your issues with your Xbox. There have been several people reporting issues with installing apps. I've copied one possible fix that was discovered:

I found a solution. The problem is related to the ISP's (Comcast) DNS cache for Microsoft / xbox services, for some reason they are not resolving correctly. For a temporary fix you can manually set the
DNS under the xbox one network settings. I used 1.1.1.1 which is cloudflare DNS.

If that doesn't help, I recommend requesting a call back from Microsoft Support. They have been tracking this issue and should be able to help.

Best wishes,

Cowgirl

Pickup Line NL

Great isnt it, 24 hours later no solution thanx microsoft for the support

Download Keeps saying "Installation Stopped"