download/install times

Discus and support download/install times in XBoX on Consoles to solve the problem; Are you playing games while you updating? Discussion in 'XBoX on Consoles' started by pa1blo, Sep 30, 2018.

  1. braveheatz
    braveheatz Guest

    download/install times


    Are you playing games while you updating?
     
    braveheatz, Oct 13, 2018
    #16
  2. ngocphi
    ngocphi Guest
    No as xbox and ps4 and nintendo uses different protocols and ports

    And yes consoles are treated differently
     
    ngocphi, Oct 13, 2018
    #17
  3. TimCarmical
    TimCarmical Guest
    It might be an issuer with the hard drive. I would suggest that you try an external USB hard drive attached to your Xbox. That is what I use and it works great.
     
    TimCarmical, Oct 13, 2018
    #18
  4. LegoNinja187
    LegoNinja187 Guest

    download/install times

    There are so many different reasons that could be causing this, just to list a few:

    Is it the same game?

    If they are different games, are they the same file size?

    How many other devices are connected to the same network, and what are those devices doing?
     
    LegoNinja187, Oct 13, 2018
    #19
  5. d3monkid12
    d3monkid12 Guest
    sometimes yes but not usually. if I absolutely have to play a game while something else is updating I pause the update but I try not to do that at all
     
    d3monkid12, Oct 14, 2018
    #20
  6. d3monkid12
    d3monkid12 Guest
    ok? so does that mean that there is something wrong with the ports or protocols in relation to my xbox? is there a way to figure out what/if is wrong with the ports or protocols?
     
    d3monkid12, Oct 14, 2018
    #21
  7. d3monkid12
    d3monkid12 Guest
    I have 2 extr. hard drives a 1tb & 2tb + a 1tb system made sure all content is on same hard drives as game
     
    d3monkid12, Oct 14, 2018
    #22
  8. d3monkid12
    d3monkid12 Guest

    download/install times

    have done same game once on each system as I am not known to buy playstation games I play mostly xbox but that same game took 10× longer to install on xbox (slow like always) but even games/files download way faster on my ps4 than on my xbox ps4 is farther
    away from router than xbox which is between the ps4 and the router along with a smart tv & 3 walls tv is active device on router tablet and phone sometimes all at same time but never all doing something at same time. yes I understand app can b updating or
    running in background on devices but if I'm not using them I turn wifi off and usually turn on airplane mode for said device tv has no problems streaming movies but my xbox can take 5 minutes to play a 3 minute game clip not trying to bash or trash I really
    need some help in figuring this out I know most other people's xbox isn't like this something has to be wrong
     
    d3monkid12, Oct 14, 2018
    #23
  9. Kimboslicer
    Kimboslicer Guest
    just sayin (not my thread so dont mean to intrude too much) but I have disabled my WiFi entirely and unplugged all ethernet cords except the xbox one x's. still the same issue
     
    Kimboslicer, Oct 14, 2018
    #24
  10. d3monkid12
    d3monkid12 Guest
    no worries bro say as much as you need on this thread, whatever it takes to get this issue fixed cuz it sure doesn't seem like Microsoft cares to help its customers
     
    d3monkid12, Oct 19, 2018
    #25
  11. d3monkid12
    d3monkid12 Guest
    here is most recent (currently as I type this) example:

    I started installing war thunder at midnight last night, it is now 7:18pm (19 hrs 18 min since start of install) I have a total of 14.67GB of 22.73GB installed flowing at a whopping

    10-14Mb/s. my ps4 had it installed in under an hour I do not wish to switch to ps

    WILL SOMEONE PLEASE HELP ME FIGURE THIS OUT PLEASE PLEASE PLEASE
     
    d3monkid12, Oct 24, 2018
    #26
  12. Hey there Kimboslicer,




    I’m sorry to hear about any issues you may be having. If you haven’t already, please go ahead and make a new thread
    detailing your issue and any troubleshooting steps (if any) you’ve tried so far. That way we can tailor our support specifically to you!
     
    XBF Crystal P, Oct 31, 2018
    #27
  13. download/install times

    Hi d3monkid12,

    Thanks for the replies. Sorry to hear about the issue with
    slow download times on Xbox One.
    To help clarify:

    • Have you been able to power cycle the network hardware and the console?
    • Have you Port forwarded in the network configuration settings?
    • Have you Created a Static IP address for your Xbox One console?
    • Have you checked the Network contention on your home network?
    • By chance, is the console connected to a power strip, surge protector?
    • Do you have any wireless headsets connected?

    Example:

    If you're installing a 40-GB file and it's 25 percent downloaded (30 GB remaining) and your connection speed is 10 Mb/s, it should take about 4.4 hours for the download to complete. (This assumes that the download speed stays the same.)
    While connect to Xbox Live, your connection speed should be at least 1.5 Mb/s for the best experience.

    For more information about bandwidth usage or to troubleshoot your network connection, see the

    Xbox One Network Connection Error Solution
    .

    Please let us know so we may further assist you.
     
    XBF Crystal P, Oct 31, 2018
    #28
  14. Kimboslicer
    Kimboslicer Guest
    Already did that. Thread went nowhere, nothing more to troubleshoot... went even further than everything mentioned in that thread and have replaced modem/router setup entirely, contacted ISP, etc... the problem is on MS's end.
     
    Kimboslicer, Oct 31, 2018
    #29
  15. d3monkid12
    d3monkid12 Guest
    ●Have power cycled both my console and the router

    ●Not sure about port forwarding but EA emailed me a list of ports that EA need open for bf1 and a list of ports that xbox requires, told me to get a hold of my isp and have them make sure those ports were open. I called, they checked, then they dmz my
    xbox after I told them not to. I ended up removing/forgetting my router from all my devices including my xbox then I went and pushed the reset button on the back of my router and then reconnected my xbox & other devices whenever I needed them

    ●have not created static ip address because I don't want to end up messing something up

    My network is not the best but I have 100% signal strength & a wired connection makes little to no difference

    ●I do have my xbox connected to a power strip/surge protector. Is that a problem? I thought it was best to have it plugged in to something like that. Please let this be what's causing my problem.

    ●I do not have a wireless headset mine plugs into my controller

    I comprehend the download times and all that. Yahoo see the thing is, that I have another console that is not xbox, it's farther away from the router than my xbox is with more devices in between them including the xbox. The other console (not an xbox)
    takes less than half the time to install the same game
     
    d3monkid12, Nov 2, 2018
    #30
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download/install times

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