download error in xbox 360 games

Hello there!

If you have a download issue with your game on your Xbox 360 please try following the steps on the links provided below:

You see a "Download Stopped" error message on Xbox 360 | Xbox Support.

Xbox Support.

Hi there JW,

Thanks for the reply. I'm sorry to hear about the issue with trying to download a game on Xbox 360.

I recommend to try the following troubleshooting article:
You see a "Download Stopped" error message on Xbox 360.

Try this out and let us know the results.

Hey there,

I'd be happy to provide some input.

So to understand what it is that is trying to be done is that you are trying to download the two free games with gold for Xbox One on an Xbox 360?

I believe the error may be related to the difference in the store and marketplace for Xbox One games and Xbox 360 games. It may be that you will need an Xbox One to download those free games to your account as you can download the 360 game with gold but
not the Xbox One games. Also the 360 is not capable of downloading games for the Xbox One so that's another reason why it's giving you the error because the game needs to download to be applied to the account. That may just be how it is set up by design.

Hi there Broudon,

Thanks for reaching out! I'm sorry to hear about the issue you may be experiencing with game downloads on the Xbox 360. I recommend to try these troubleshooting articles:

• Xbox Live content won’t download on your Xbox 360 console
• You see a "Download Stopped" error message on Xbox 360

Try these articles and lets us know the results.

Just a heads up, the latest batch of original Xbox games are available to purchase but will not download to Xbox 360. The download corrupts near the end.

This is usually due to the download being flagged on Microsoft's end as "Xbox 360 Game" instead of "Xbox Originals".

Hopefully this'll get resolved soon.

That's great news that the error can be resolved. Have been trying to download The Emperors Tomb for days. Complete format of Xbox 360, OS update deleted and reinstalled. Network checked, downloaded other live content no problem. Thought it was me! or 360,
pleased error can be resolved. Thanks for post.