Download bug

Discus and support Download bug in XBoX Games and Apps to solve the problem; I'm so *** off right now, i didn't know this was gonna happen... but it did. Today an update came up to Black Ops 3, so i started the download. I... Discussion in 'XBoX Games and Apps' started by Zetader, Mar 2, 2016.

  1. Zetader
    Zetader Guest

    Download bug


    I'm so *** off right now, i didn't know this was gonna happen... but it did.

    Today an update came up to Black Ops 3, so i started the download. I paused it around 26% and when i was going to resume the download, i accidentally select "Cancel" instead of "Resume". The thing is: when i did that... the WHOLE game
    got deleted!! (Because the game didn't appear in my games list, appeared on "Ready to install")

    The worst part is that i only have 2MB of internet connection, and downloading a 55GB game its a punishment...

    So.. what do i do? Should i just wait 3 days to let the game download finishes again?

    :)
     
    Zetader, Mar 2, 2016
    #1
  2. R0ger That
    R0ger That Guest
    Brand new Xbox one s crashes and restarts or turns off

    The mine dont start after I download a Update system. Bug bug bug, all i can see.
     
    R0ger That, Mar 2, 2016
    #2
  3. JAWSOMATIC
    JAWSOMATIC Guest
    Worms: Revolution keeps freezing up!

    Wow am just download as well and no warnings of bug
     
    JAWSOMATIC, Mar 2, 2016
    #3
  4. Download bug

    Are you sure it uninstalled the whole game and not just the dlc? Normally it doesn't uninstall a game unless you go into the management and hit uninstall game. If it really is uninstalled...then yeah your only option is to redownload the whole thing. Sorry
    Download bug :(
     
    SparkleZonFire, Mar 4, 2016
    #4
  5. Or you could borrow a disc version of the game and install it. You'll be able play without the disc after the install because you own the digital license. All you need to do is update it. Other than that, you'll have to do the full download.
     
    Obsessive Power, Mar 4, 2016
    #5
  6. Zetader
    Zetader Guest
    Yes, it deleted the whole game.

    Anyway, i paused an update for Gears of War: Ultimate Edition, and i found out that yes... it says "Uninstall" to me. I don't know why if you pause an update for a game you will have the option of Uninstall that game, it's unfair... atleast for me.

    Btw, it has 60% right now (started to download the day i posted this) Download bug :(
     
    Zetader, Nov 2, 2018
    #6
  7. SparkleZonFire Win User

    Download bug

    Are you sure it uninstalled the whole game and not just the dlc? Normally it doesn't uninstall a game unless you go into the management and hit uninstall game. If it really is uninstalled...then yeah your only option is to redownload the whole thing. Sorry
    :(
  8. Zetader Win User

    Download bug

    Yes, it deleted the whole game.

    Anyway, i paused an update for Gears of War: Ultimate Edition, and i found out that yes... it says "Uninstall" to me. I don't know why if you pause an update for a game you will have the option of Uninstall that game, it's unfair... atleast for me.

    Btw, it has 60% right now (started to download the day i posted this) :(
  9. IanKibel Win User

    Download Bug

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this buddy

    Please try this:

    Open Settings, click Update and Security and then Windows Update;

    Click Check for Updates;

    Click the Download and Install Now option, if available (Install optional updates as well)

    Also, check the Microsoft Store for any updates on the Xbox apps and its services and update everything too.

    Now, sign out from your account on both Xbox app and Microsoft Store and do this:

    Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

    After that, click repair and then reset

    Then do the same for the Xbox app:

    Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

    After that, click repair and then reset

    Finally do this:

    Step 1: Open the Run window by pressing Windows + R key.

    Step 2: Input WSReset.exe in the Run window and click OK.

    Step 3: Then a command prompt window will appear. After a few seconds, Windows Store will open.

    Sign in again on both Microsoft store and Xbox app with your account and give it a new try

    I'll be waiting for your reply, greetings from another Microsoft user
    Thank you so much, I followed your steps and it actually worked, it's gone, I apreeciatte it!
  10. Obsessive Power Win User

    Download bug

    Or you could borrow a disc version of the game and install it. You'll be able play without the disc after the install because you own the digital license. All you need to do is update it. Other than that, you'll have to do the full download.
  11. JosefLBohorquez Win User

    Download Bug

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this buddy

    Please try this:

    Open Settings, click Update and Security and then Windows Update;

    Click Check for Updates;

    Click the Download and Install Now option, if available (Install optional updates as well)

    Also, check the Microsoft Store for any updates on the Xbox apps and its services and update everything too.

    Now, sign out from your account on both Xbox app and Microsoft Store and do this:

    Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

    After that, click repair and then reset

    Then do the same for the Xbox app:

    Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

    After that, click repair and then reset

    Finally do this:

    Step 1: Open the Run window by pressing Windows + R key.

    Step 2: Input WSReset.exe in the Run window and click OK.

    Step 3: Then a command prompt window will appear. After a few seconds, Windows Store will open.

    Sign in again on both Microsoft store and Xbox app with your account and give it a new try

    I'll be waiting for your reply, greetings from another Microsoft user
Thema:

Download bug

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