Download and install

Discus and support Download and install in XBoX Games and Apps to solve the problem; Im am unable to install my games from disc. I've tried to resolve with what I have been suggested through you all. I'm also unable to download anything... Discussion in 'XBoX Games and Apps' started by FuneralArc60888, Mar 21, 2014.

  1. Download and install


    Im am unable to install my games from disc. I've tried to resolve with what I have been suggested through you all. I'm also unable to download anything off of the market place. ...someone help im about to give up on Microsoft

    :)
     
    FuneralArc60888, Mar 21, 2014
    #1
  2. Downloads, Installs, and Inactivity

    Hi XCARBONXUNICORN,

    Game-related installations and downloads do not resume when the console is off. The reason the installation appears to chill at 0% is the beginning of the installation process is a required game update, Forza 5 at the very least has a 6GB download, and downloads
    take up a fraction of the entire installation process (update + install) but take far longer than installing from the disc. Exercise patience and leave the console on while installations are happening.
     
    Mad Cow Dizease, Mar 21, 2014
    #2
  3. Downloads, Installs, and Inactivity

    Recently bought the Xbox One and I'm unsure about the downloads from a disk. After downloading the system update which took around an hour, I attempted to install Fora 5 from the disk but after an hour or so it stayed at 0%, I'm not sure if this is just
    my console or just the lengthy time needed for the install.

    Secondly I'm just wondered if I turn my xbox off, or if it turns off after a period of inactivity, will game installs or downloads keep progressed, or will they paused until the Xbox is turned on again?

    Any help would be appreciated thanks!
     
    xCARBONxUnicorn, Mar 21, 2014
    #3
  4. SammyVS Win User

    Installation/Download

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    Check if you can find the game in your purchase history and the purchase status is ''completed'', on this link you can check your purchase history.

    https://account.microsoft.com/billing/orders/

    If the purchase status is ''completed'', clean your console's MAC and try to install the game through the library or store.

    To clean the MAC follow this path

    Settings>general>network settings>advanced settings>alternative MAC address and click clear and restart the console when prompted.

    If your order status is "declined" you will have to talk to your bank to find out why your charge was not authorized.
  5. CyTeK1978 Win User

    Download installation

    does it now works?

    my workaround is about the updates. sometimes games going to install and at the same time download an auto update.

    had this alot of times.

    so give us all some feedback.
  6. hanscy Win User

    Download installation

    Either delete the game, and or restart your xbox.
  7. K Snyder Win User

    Download and Install

    OMG are you kidding me? I bought a product...you did not deliver the product! You want me to troubleshoot a product that I haven't received yet? Thank for you time.
  8. onyxishere Win User

    Downloading/ installing

    Can you try holding the power button on the console for 10 seconds until it shuts down then unplug everything and let it sit for 5 minutes. See if that helps
Thema:

Download and install

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