Double Purchased

Discus and support Double Purchased in XBoX Games and Apps to solve the problem; So i was on the Microsoft store on my xbox. I bought the Madden 18 Starter pay for Ultimate team. The purchase did not say confirmed and nothing began... Discussion in 'XBoX Games and Apps' started by Rocker4Life666, Dec 31, 2017.

  1. Rocker4Life666
    Rocker4Life666 Guest

    Double Purchased


    So i was on the Microsoft store on my xbox. I bought the Madden 18 Starter pay for Ultimate team. The purchase did not say confirmed and nothing began downloading like it usually does with starter packs. it also was not in game. So I purchased again and
    the same thing. when i went into my purchase history it shows it purchased twice. any way i can get a refund for one of them? seeing as i dont need 2 starter packs?

    :)
     
    Rocker4Life666, Dec 31, 2017
    #1
  2. onyxishere
    onyxishere Guest
    Lost content when transferred to another console

    You can double check what was purchased and when at commerce.microsoft.com
     
    onyxishere, Dec 31, 2017
    #2
  3. AcuteAntelope97
    AcuteAntelope97 Guest
    Killer Instinct Season 1 and 2 Double Combo Purchase

    I purchased Killer Instinct Season 1 and 2 Double Combo pack and only have Season 1 Characters??
     
    AcuteAntelope97, Dec 31, 2017
    #3
  4. OK Fowl
    OK Fowl Guest

    Double Purchased

    It may be best to reach out to the official Chat/Phone Team for additional assistance:
    xbx.lv/rqQZaL
     
    OK Fowl, Dec 31, 2017
    #4
  5. OK Fowl Win User

    Double Purchased

    It may be best to reach out to the official Chat/Phone Team for additional assistance:
    xbx.lv/rqQZaL
  6. davemcfly85 Win User

    Double Purchase?

    please do not bump a thread from almost 3 years ago thanks
  7. Mister Gwyther Win User

    Double Purchase?

    It is is two separate downloads, then you weren't really "double charged". Like mentioned above you can call up phone support, they would be the only ones who could give you a refund.
  8. NeilSmith1984 Win User

    Double Purchase?

    It shows up twice, because it is literally two separate downloads. It was on the same gamertag.
  9. MeanMachine 47 Win User

    Double Purchase?

    Hi there!



    You could try giving the xbox support line a call but it is highly unlikely you will be eligable for a refund on this item. Sorry to say but it was your own misfortune to forget about the previous DLC and all content on the xbox
    LIVE market place is labeled as non-refundable (attached to the end of all DLC descriptions). Yes, the name of the DLC may have changed and the content size, however Microsoft reserve the right to do this will all their content which is released on the service.
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Double Purchased

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