Double payment for one gamepass ultimate

Discus and support Double payment for one gamepass ultimate in XBoX on Consoles to solve the problem; Sorry 4 my eng. I payed 1 time and account dont start. I call support they said money freezed couse i pay second account and if want be quick pay again... Discussion in 'XBoX on Consoles' started by mattiadimastrogiovanni, Jun 18, 2020.

  1. mattiadimastrogiovanni
    mattiadimastrogiovanni Guest

    Double payment for one gamepass ultimate


    Sorry 4 my eng. I payed 1 time and account dont start. I call support they said money freezed couse i pay second account and if want be quick pay again and microsoft give u back the payment. Now end account again and no track of my money. I payed 26 euro
    game pass ultimate for 30 day

    Plus 4€ of PP commission total 30€

    :)
     
    mattiadimastrogiovanni, Jun 18, 2020
    #1
  2. T4kko Win User

    Double payment for one gamepass ultimate

    You'll have to check with support. Sorry.
  3. ngocphi Win User

    Gamepass subscription management difficulties

    Two things

    First you need core or ultimate for multiplayer

    Gamepass for console doesn't include multiplayer and needs core or ultimate

    And yes you need a payment option on file for ultimate

    Ultimate os cheaper then core and gamepass for consolr
  4. Sojutsu Win User

    Xbox Profile Picture

    Wait I just cancelled my reoccurring payment on gamepass ultimate is that what’s causing The glitch?
  5. SwordofWhedon Win User

    Do you need a credit/debit card to redeem a microsoft gift card

    Only it's for Gold or Gamepass Ultimate. Store credit to buy games doesn't require backup payment
  6. Ironwilled Win User

    Been paying for Xbox Live Gold AS WELL as the Game Pass - will I be refunded?

    Hmm that's interesting. I just took a look at my subscriptions and under my active subscriptions, I have Xbox GamePass Ultimate, which combines the two.

    If you don't want to be paying double, maybe consider upgrading to GamePass Ultimate and using that $2 offer to upgrade.
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Double payment for one gamepass ultimate

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